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About Icomera

Icomera History



Global Management Team


Karl-Johan Holm

Karl-Johan Holm

President and CEO

+46 708 107 167
Karl-johan.holm@icomera.com
LinkedIn

Karl-Johan Holm, President and CEO of Icomera group, has over 20 years of experience in senior management and successfully building strong international businesses, in a wide range of industrial areas.

Dave Palmer

Dave Palmer

Senior VP: Business Region UK, Ireland, Americas, Asia, Australia

+44 7968 845016
dave.palmer@icomera.com
LinkedIn

Building on a strong foundation in telecommunications, Dave Palmer, Senior VP, has worked with mobile connectivity solutions for transport since the formation of the industry.

Thomas Roberts

Thomas Roberts

VP Product and Development

+46 (0)31 799 21 00
thomas.roberts@icomera.com
LinkedIn

Thomas Roberts, VP of Product and Development, has an entrepreneurial background and extensive experience of product management in the telecommunications sector.

Saeed Bashirian

Saeed Bashirian

VP Business Region: Nordic, Central and East Europe, Russia and CIS, Middle East and Africa

+46 70 987 65 16
saeed.bashirian@icomera.com
LinkedIn

Drawing on skills honed at Ericsson, Saeed Bashirian has extensive experience in helping customers transform their operations to exploit the benefits of digital innovation.

Keith Howard

Keith Howard

Non-executive Advisor,
Icomera Advisory Board



LinkedIn

UK rail industry veteran Keith Howard serves on Icomera's Advisory Board. Keith holds over 30 years’ experience of applying best practices in corporate governance at board level and until recently was the Commercial Director of Porterbrook Leasing.

Andreas Moberg

Andreas Moberg

CFO

+46 (0)31 799 21 00
andreas.moberg@icomera.com
LinkedIn

Andreas Moberg, CFO, came to Icomera with a strong background of working in financial roles in innovative environments and commercial contexts.

Cecilia Karlsson

Cecilia Karlsson

VP HR

+46 703 10 05 73
cecilia.karlsson@icomera.com
LinkedIn

Drawing on skills honed at Ericsson, Cecilia Karlsson, VP HR, ensures that everyone at Icomera receives the support they need to excel.

Jan-Eric Andersson

Jan-Eric Andersson

VP Supply Chain and Quality

+46 (0)70 5621 259
jan-eric.andersson@icomera.com
LinkedIn

Jan-Eric Andersson, VP Supply Chain and Quality, has 30 years' experience of working with all parts of supply chain management in leading positions, having previously worked at Componenta, QMatic and Ericsson.

Jens Rutgersson

Jens Rutgersson

VP IS/IT & Support

+46 735 957811
jens.rutgersson@icomera.com
LinkedIn

With a background in management at Qbranch and Axians, Jens brings his extensive experience of IT and Security to this role.


The Board


Anders Brännström, Chairman

Anders Brännström is the former CEO of Volvo Technology Transfer and a Director of Royal Swedish Academy of Engineering Sciences

Leif Kristensen

Leif Kristensen is a Swedish industrialist and investor. He is the founder and CEO of K-Svets with a background at Ericsson.

Sören Sjölander

Sören Sjölander is a Professor at Chalmers University of Technology, working closely with the Centre for Business Innovation, and a Director of the Royal Swedish Academy of Engineering Sciences.

Åke Johansson

Åke Johansson is the former President at Ericsson Mobile Data Design.

Christer Bådholm

Christer Bådholm is Chairman of the Board at Bombardier Transportation Sweden.

Birger Lindeblad

Birger Lindeblad is a Swedish industrialist and investor, and the former CEO of Fixfabriken.

Mats Andersson

Mats Andersson is the founder and CEO of MUMIMO AB. He is a specialist in MIMO technology and works to support and grow technology companies.


Corporate Responsibility


Our vision is of a future society that is safer, more efficient and more environmentally friendly. Our wireless Internet connectivity solutions deliver a better public transport experience for passengers and we believe this is critical to improving the economic and social quality of life for the population.


Careers


Join Icomera and be part of a world that is growing every day. Here, high performers are rewarded in an ever-changing, quality-oriented environment that provides everyone with the chance to stretch and develop themselves. We are proud to foster a culture of inclusivity and equality, where every person can realise their potential.

Vi söker nu ytterligare en driven och ambitiös Technical Account Manager till vårt framgångsrika support team. Du kommer arbeta i en inspirerande och kreativ support organisation. Rollen sträcker sig från kundansvar till teknisk problem lösning. I uppgifterna ingår också rapportering, planering, och teknisk felsökning. Man har också ett nära samarbete med sälj- och projektorganisationerna.

Positionen är baserad på Icomera’s huvudkontor i centrala Göteborg.

Vi ser gärna att du har minst 5 års erfarenhet av liknande arbetsuppgifter och har ett stort intresse av kundservice och teknik.

Rollen som Technical Account Manager innebär bla:

  • Daglig kundkontakt
  • Teknisk support och övervakning av kundlösningar
  • Felsökning av produkter och lösningar
  • Support för test och installation
  • Tekniska undersökningar
  • Offertskrivning
  • Proaktivt arbete i syfte att förbättra kundlösningar

 

 

Krav

  • Någon form av Data utbildning, med företrädesvis nätverks inriktning
  • Social och kommunikativ kompetens
  • Vara proaktiv och kunna ta initiativ
  • Ett “Hands-on” tillvägagångssätt
  • Ett professionellt förhållningssätt
  • Serviceminded
  • Lagspelare
  • Flytande svenska och engelska i tal och skrift

Önskvärt:

  • Det är ett plus om du talar något av följande språk: tyska, franska, spanska, italienska

Vi erbjuder dig:

  • En möjlighet att vara en del av en innovativ och snabbt växande marknad
  • En chans att sätta din prägel på framtidens teknik för transportbranschen
  • En flexibel, rolig och varierad arbetsplats
  • Icomera Care, vilket innebär en rad förmåner
  • Vara del i ett karriärföretag, Icomera blev ett karriärföretag 2015!

 

Ansök idag och kom med i vårt team!  recruitment@icomera.com

Join the Icomera Team! 

This is an exciting and challenging role based within the US Operations departments. An all round technical person, who can manage issues, resolve problems, troubleshoot, support customers and also assist in delivery, installations and commissioning.

The role:

  • Technical account management
  • Sales technical support
  • Fault resolution across all Icomera products
  • Support for testing, installation and commissioning
  • Surveys
  • Stock and delivery management

The Ideal Candidate:

  • Enjoys a challenge
  • Self-driven, innovative problem solver
  • Has a strong IP networking and data routing background
  • Has a deep passion for IT and utilising it to solve business challenges
  • Enjoys interacting with customers to understand their issues, experienced in capturing and documenting customer requirements and the ability to use their initiative and knowledge to propose suitable solutions
  • Has excellent technical commercial acumen
  • Enjoys travel

Essential Requirements:

  • Graduate of IT, Computing or Networking related degree
  • Wireless telecommunications experience
  • Team Player with excellent interpersonal skills to converse on all levels
  • Flexible to work unsocial hours when required
  • Able to travel within US and rest of Americas when required.
  • US driver’s license

Desirable:

  • Experience with Radio Frequency (RF), WLAN(Wi-Fi) and mobile data communication (3GPP; GSM/UMTS/LTE or 3GPP2; 1x/1xEV-DO/LTE).
  • Have experience of integrating on board vehicle systems, such as CCTV, OTMR, CanBUS, PIS, Multimedia
  • Industry related experienced gained in at least two different commercial roles
  • Knowledge of the transport industry, bus, rail and/or light rail (tram)

Apply today and join our team!

Please send your CV and covering letter to recruitment@icomera.com.

We are looking for two Technical Account Managers to join us in our ambition to deliver top class connectivity products and solutions to our customers in the transportation market. These are hands-on roles with focus on knowing the ins and outs of the customers’ networks and requirements.

They are very customer-facing roles with the responsibility to keep the customers solution functioning and being proactive when it comes to finding trends and faults with the customers´ products/solutions.

The positions are primarily based in Icomera´s offices in Chatham, Kent and Dunfermline. Some travel to clients both in the UK and ocasionally overseas is necessary from time to time. Occasional travel to the Group Headquarters in Gothenburg, Sweden for training and meetings is also required.

Your role:

  • Responsible for technical account management of key customers’ fleets of trains, buses or coaches
  • Responsible for custom configuration of Icomera X6 and M-Series products, access points, switches, EBA and other onboard network devices
  • Trouble shooting issues and escalation to 3rd line for unresolvable issues.
  • On-site support and commissioning for X6/M-Series/AP/Switch swap outs/upgrades, network testing and analysis
  • Responsible for supporting/training 1st line and keeping all customer/network information up-to-date
  • Assisting with software testing of new firmware releases
  • Provisioning of new and returned systems
  • Assistance with large rollout of project deliveries

Essential requirements:

  • Computer Science or Electrical Engineering background or similar
  • Experience of working with IP based networks
  • Experience of working in an IT support environment
  • Basic knowledge of Linux based operating systems
  • Strong team player with good work ethics, excellent interpersonal and communication skills
  • Highly organised self-starter and ability to prioritise to deliver high quality results to demanding timelines
  • Able to travel within UK and rest of Europe when required and ability to work unsocial hours when required
  • Full Driving Licence

Desirable:

  • Experience in working within the Wi-Fi or passenger transport industry
  • Experience in working within the WiFi or passenger transport industries
  • Knowledge of the mobile network landscape and technologies used in the UK and Europe
  • Qualified to ITIL Foundation level
  • Intermediate to Advanced data analysis skills utilising MS Excel / Google Sheets
  • Experience of presenting analysis and report findings to Senior Management
  • Ability to speak a 2nd European language a bonus

We offer you:

  • A competitive salary
  • An excellent team-focused working environment
  • An opportunity to be a part of a truly innovative and fast growing market
  • A chance to make your mark on the future of technology for transport
  • An extremely flexible, fun and varied schedule
  • 25 days annual holiday per calendar year
  • £200 annual Gym membership contributions

Because we support operations around the globe, 2 roles are currently available with varying office hours:

  • 08:30-17:00
  • 10:30-19:00

Apply today and join our team!

Please send your CV and covering letter to recruitment@icomera.com.

We are always looking for the best talent, and are particularly interested in software developers, hardware engineers, system integrators and project managers.  We are based in Sweden with offices in the United States and the UK, and are happy to accept applications from anyone who already has the right to work in these countries (for example: EU citizenship).

Please send your CV and covering letter to recruitment@icomera.com.

We only engage in direct recruitment;
calls or CVs received via recruitment agencies will not be accepted.