If you have previously used Chiltern Railways’ “chiltern-wifi”, and/or have moved carriage during your journey, you may find your device isn’t automatically connecting to the Wi-Fi. Deleting the saved Wi-Fi network profile, refreshing the network list and selecting the appropriate network again may enable you to connect.
If that doesn’t work, check your proxy server settings. Proxy server settings need to be turned off or set to automatic before you can reach the landing page. This setting can be turned back on after you have logged in. If you need assistance with this, please call 020 8028 0375 or email firstname.lastname@example.org for further information.
If this doesn’t solve your problem, please reboot your device.