SJ
The Opportunity
SJ is Sweden’s leading train operator carrying some 70 000 persons per day, throughout the country, with 1400 departures. During 2005 SJ re-positioned itself to become a company whose business strategy is to offer useful time while travelling on board its trains. As part of this strategy and its commitment to business travellers, SJ has enabled the provisioning of Internet access services on board its new commuter X40 fleet and the newly refurbished high speed X2000 fleet of trains.
The overall goal for the Internet on Track service is to increase SJ’s passenger volumes and frequency of journeys, specifically targeting business travellers on SJ’s key routes. In a longer perspective, SJ also wishes to provide rich media content to its leisure passengers and to use the infrastructure to improve operational efficiency.
The Solution
Icomera was awarded the 11 million Euro contract on the basis that it could fulfil all of SJ’s requirements:
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Supply a turn-key solution
Provide a high quality of service and excellent user experience
Ensure easy integration with SJ’s rolling stock and IT infrastructure
Provide possibilities to develop the offering with locally stored rich media content
Provide compatibility with on-train workforce applications
Jan Forsberg, CEO, SJ, comments. "In awarding the tender, we were very impressed with Icomera's system and expertise in onboard wireless Internet solutions. The new Internet service will not only improve the SJ customer experience on our X2000 fleet but will be an integrated part of our commuter service offering on our new X40 fleet, to be introduced during 2005."
The Future
Icomera continues to work with SJ to deploy wireless internet services across both its X2000 and X40 fleets; a total of 85 trains.