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Careers

Careers


Join Icomera and be part of a world that is growing every day. Here, high performers are rewarded in an ever-changing, quality-oriented environment that provides everyone with the chance to stretch and develop themselves. We are proud to foster a culture of inclusivity and equality, where every person can realise their potential.

Icomera, a fast-growing technology company, is looking for a Senior Solutions Specialist to join our growing team and contribute to our ambition to deliver top class connectivity products and solutions to our customers in the transportation market.

As a Senior Solutions Specialist in the Solutions Engineering team at Icomera UK you will ensure that our customers get the most out of our platforms by creating solutions to meet their increasingly complex requirements for public transport in the digital age. Your main responsibilities will be around the requirements capture, business analysis, prototyping and managing the build-or-buy processes for the complete solution delivery.

The role involves working closely with our customers to turn their business problems, requirements and ideas into full solution designs that work alongside Icomera’s Mobility Platform.

This is both a hands-on role and a customer focused role exploring the underlying needs of the request, drawing out the end goals of the customer by adding value and features they may not have considered as well as evaluating the deliverable for inclusion in our core product range or other sales opportunities. Building prototypes and possible end solutions to showcase our products. You will also need to be able to consider and capture the non-technical requirements of the solution as well.

The role also includes opportunities to build a service vision around the connected vehicle journey and show capabilities, features as part of an innovation stream through regular discussions with our partners and customers.

 

Key Duties:

  • Responsible for delivering complete architecture and design for customer solutions – from the business analysis and requirements capture to end solution delivery
  • Working closely with a broad range of stakeholders, including KAMs, TAMs, Sales Engineers, Internal development teams and customers internal departments and management teams to ensure the smooth delivery custom solutions
  • Able to make decisions around whether each solution is a build or buy (or combination) – find and co-manage relevant resources
  • Supporting the sales teams in costing/pricing, presenting the Icomera connected vehicle and other on-board solutions
  • Supporting the full product lifecycle in solution design (on going support and maintenance planning and processes/handovers)
  • Articulate complex technical solutions to potentially non-technical customers and design documentation
  • Evaluate off the shelf software packages for compatibility with the Icomera offerings for best fit and customisation to meet our customer needs
  • Work with development teams outside of Icomera to deliver custom solutions where no off the shelf product exists
  • Technical capability to work with and understand IP Schemas, SQL databases, pre-production servers, test environments, scripting and development languages
  • Proven understanding of local and wide area networking environments
  • Providing accurate timing and estimates on work
  • Evaluating risks and predicting potential problems in solutions
  • Contributing to documentation (instructional, operational, sales and technical specifications) with the company and standards bodies when needed
  • Maintaining a high awareness of industry issues and trends, particularly regarding emerging technologies, and keep team members informed as appropriate, with a view to incorporating these in future projects and staying ahead of the market and position yourself and the company as a specialist in the industry

Knowledge, Skills and Abilities:

  • Well written and spoken individual, proficient at communicating at all levels of an organisation
  • Understanding of development processes, design and architecture, possibly come from a development background
  • Proficient understanding of system design and architecture
  • Basic programming background in server technologies such as PHP, Java, Ruby or .Net
  • Familiarity with other web technologies such as AJAX, JSON, XML, CSS, HTML5, JQuery
  • Understanding of Project and Support Methodologies such as Prince2, ITIL, ISO27001, Waterfall and Agile development methodologies
  • Fluent in written and spoken English
  • Familiar with networking and IT environments
  • Good interpersonal and communication skills
  • Proven ability to organise tasks and priorities
  • Ability to learn technologies quickly from online resources

 

Work Environment:

  • Prolonged work in front of a computer in an office environment is required
  • Regular dialogue required with Icomera Development, Sales Engineering, Operations and Solutions Centre teams, both remotely and in person, as required
  • Visits to customers will be required

 

Desirable experience:

We are looking for someone who may have come from a development background looking to expand on their skill set with exposure to customers and commercial environments. Alternatively, any experience of a similar role in business analysis or product lifecycle management with a technical background.

 

Education:

University degree or equivalent work experience

 

What we offer you

  • An excellent team-focused environment
  • An opportunity to be a part of a truly innovative and fast-growing company
  • A chance to make your mark on the future technology for public transport
  • A competitive salary
  • An extremely flexible, fun and varied schedule
  • Company benefits such as pensions, gym contributions, Private Healthcare, Specsavers vouchers and much more.
  • At Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies in Europe and North America

 

The position is based in the Chatham office and is a full-time employment.  If you have any questions, feel free to contact Steve Hall on stephen.hall@icomera.com

Send your application to: recruitment@icomera.com

 

Apply today and join our team!

Icomera, a fast-growing technology company, is now looking for a Quality Assurance Administrator to join the growing team in Gothenburg and contribute to Icomera’s ambition to deliver top class connectivity products and solutions to customers in the transportation market.

Main responsibilities will include:

  • Be Process Administrator for the SDP process (Sales Decision Point process), meaning monitoring an excel sheet with responses, follow up on problems and improvement suggestions, implement fixes and improvements to the process, communicate with stakeholders, pick up on times when the process is not followed and take care of spin-off improvements related to the process.
  • Be Process Administrator and handle the administration around non-conformances; watch the inbox, improve the process, drive the corrective action work through others, provide measurements and statistics from the process.
  • Administrate the Management system part of the Intranet, respond and take care of requests from the organization for updates, keep it updated based on quality department’s work.
  • Administrate the Environmental records, meaning Environmental aspects register, Instructions, binders for chemicals etc.
  • Administrate general Quality records such as processes, guideline and policy records and registers.
  • Administrate general Jira process and user flow improvements in cases when processes are reformed or modified

The right candidate will need to be able to operate with little supervision and be able to develop the role further. Icomera work in a fast-paced environment which requires someone who is comfortable in change and adapting to meet the goals of the business. The Quality Administrator will work alongside four other members of the Quality department in the Gothenburg office.

We believe you have:

  • A bachelor degree in relevant discipline
  • At least two years of experience working in a process and administrative environment
  • Advanced Excel-skills
  • SAP-skills (a plus but not a must)
  • Fluent in English, written and spoken
  • Strong environmental awareness
  • Motivated and self-driven to take individual decisions
  • Good interpersonal and communication skills
  • Good ability to organize tasks and duties

As a person, you recognize yourself as being process and solutions oriented. You are a team player with strong motivation, high energy level and high attention to details.

Icomera offers you:

  • An excellent team-focused working environment
  • An opportunity to be a part of a truly innovative and fast growing market
  • An extremely flexible, fun and varied schedule
  • A chance to make your mark on the future of technology for public transport – we are in the center of the environmentally essential “smart-society” movement, reducing emissions and improving quality of life around the world

In this recruitment Icomera cooperate with Jerrie, and we welcome your application with CV and personal letter in Swedish or English at www.jerrie.se If you have any questions regarding the position you are welcome to contact Cecilia Jarlsmark +46 72 305 33 43.

 

Apply today and join the team!

Service Delivery Manager (m/w/d) als erster Ansprechpartner für einen namhaften Schlüsselkunden.

Spannende Herausforderung im Projektmanagement eines innovativen, schwedischen Connectivity Anbieters für einen namhaften Kunden im Fernverkehr in Frankfurt.

Ihre zukünftigen Aufgaben:

  • Projektsteuerung für den Kunden Deutsche Bahn während des Roll-outs und der Service Delivery
  • Erster Ansprechpartner im Tagesgeschäft insbesondere im operativen Eskalationsmanagement und dem technischen Troubleshooting zur Sicherstellung der Kundenzufriedenheit
  • Aktive Schnittstelle zu den internen Bereichen von Icomera, dem Vertrieb, dem Engineering Team und den Technikern
  • Regelmäßige Reisetätigkeit zum Kunden (hauptsächlich Frankfurt) sowie ins Icomera Headquarter nach Göteborg, Schweden

Das zeichnet Sie aus:

  • Abgeschlossenes technisches oder kaufmännisches Studium oder eine vergleichbare Ausbildung
  • Mehrjährige Berufserfahrung in der operativen Kundenbetreuung, idealerweise in den Bereichen ITC, Logistik, Rail oder Mobilfunklösungen
  • Sehr gutes technisches Verständnis, hohe Selbstorganisation und Flexibilität
  • Verhandlungsgeschick und eine ausgeprägte Serviceorientierung
  • Hohe Reisebereitschaft sowie verhandlungssichere Deutsch- und Englischkenntnisse

Das attraktive Angebot:

  • Werden Sie Teil von Icomera und gestalten Sie den Marktaufbau in Deutschland aktiv mit
  • Sie arbeiten an einem der größten Digitalisierungsprojekte im deutschen Transportwesenmit und sind dabei erster Ansprechpartner für den Kunden
  • Als aktive Schnittstelle extern sowie intern und werden Sie Teil eines internationalen Teams mit schwedischen Werten und spannenden Perspektiven
  • Ein attraktives Gehaltspaket mit leistungsgerechter Bezahlung sowie aktive Weiterbildungrunden unser Angebot an Sie ab

 

Bitte bewerben Sie sich online in wenigen Schritten über den Bewerberbutton oder senden Sie uns Ihren Lebenslauf alternativ unter Angabe der Kennziffer DE-17989 per E-Mail (inkl. Angabe der Gehaltsvorstellung und Verfügbarkeit) an wiesbaden.de@mercuriurval.com zu.

Für Fragen stehen Ihnen Frau Kimberley Bender und Frau Catharina Cürten  (Tel. +49 611 2384-0) als Gesprächspartner zur Verfügung.

 

Wir freuen uns darauf, Sie kennenzulernen!

 

Icomera is at the forefront of the digital revolution for public transport. Our mission is to deliver high performance connectivity solutions to enrich the passenger experience while providing a flexible platform for mission-critical applications. Our solutions improve daily life in cities while allowing transport operators to deliver safer, more efficient, and sustainable transit services.

Transforming transit for the 21st Century requires innovative solutions capable of meeting the challenges facing cities today, while providing the flexibility to adapt to the needs of tomorrow. Icomera delivers cost-effective wireless communication systems that meet the demanding performance, reliability, security, and safety goals for the world’s most challenging rail, bus, and maritime applications. We design and engineer our own systems; we build our own hardware, write our own software and only work with industry-leading partners. We set the quality and performance standards that all others strive to reach.

Icomera is part of ENGIE Ineo, a multinational utility corporation focused on the transition to a low carbon economy. Together, ENGIE Ineo and Icomera provide cities, transport operators, and
businesses with highly efficient and innovative solutions.

 

The Role:

Icomera US Inc. is looking for a Regional Sales Manager to join our growing sales team. The ideal candidate will possess strong relationships and proven record of success within public transit.

The Regional Sales Manager will work as part of an international sales team responsible for driving new revenue from Icomera’s proven connected vehicle solutions. Your role will include bid response, solution design, marketing, business development and relationship management across a range of national and international customer accounts.

The ideal candidate possesses a strong hands-on attitude, is capable of identifying and qualifying leads, and can identify achievable deals and bring them to closure. The Regional Sales Manager will need to actively lead the business development function in an effective, aggressive manner. At the same time, this executive is also expected to be a contributor to the management of the company as a whole. These needs, essential at this stage of the company’s development, establish the necessary professional background and experience parameters for the successful candidate.

Responsibilities:

  • Build and maintain effective relationships to ensure that Icomera’s portfolio is well represented across a book of business in the Bus and Transit Sector
  • Develop and implement effective sales and marketing strategies that maximize sales opportunities in the Bus/Road and Transit Market in the assigned region
  • Serve as an innovation partner to customers to help communicate what’s possible in today’s digital world, then: (1) Work across Icomera business units to define and tailor custom proposals to meet  the customer’s specific needs, creating a winning experience that leads to repeat business. (2) Identify technology and product opportunities within the marketplace
  • Manage: (1) End-to-end sales cycle within the assigned region/accounts, (2) Input from a variety of stakeholders, including: management, engineering, marketing, product delivery, finance, and legal, (3) Multiple business initiatives in a small company environment, (4) Complex contract negotiation while working with the Director of Sales, President and legal counsel as required
  • Communicate opportunities and challenges as well as sales forecasts with senior and local management
  • Exceed annual sales targets

 

Qualifications:

  • Passionate about cities, transit, and the role technology is playing in bridging the physical with the digital world
  • Direct experience with Transit Technologies, Internet of Things (IoT), and/or Wireless telecommunications
  • Existing network of professional relationships within the public transport community
  • Demonstrated record of success in meeting/exceeding sales targets
  • Outstanding presentation and verbal skills, and excellent written communication
  • Enthusiastic team player with a strong work ethic, capable of working remotely and across diverse teams
  • Able to travel within North/South America and Europe, when required (Note: Travel up to 50%)
  • BA/BS degree (Required)
  • Minimum three years of Sales experience (Required)
  • Strong negotiation, organizational and presentation skill
  • Process orientated and have experienced in setting up new processes and working in accordance with these processes

 

Icomera offers you:

  • An excellent team-focused working environment
  • An opportunity to be a part of a truly innovative and fast growing market
  • A chance to make your mark on the future of technology for transport
  • A competitive salary
  • An extremely flexible, fun and varied schedule

Icomera, a fast-growing technology company, is looking for a Technical Account Manager to join our growing team and contribute to our ambition to deliver top class connectivity products and solutions to
our customers in the transportation market. We are looking for a Technical Account Manager to join our support team to realise our ambition to deliver top class connectivity products and solutions to our customers in the transportation market.

This is a customer-facing role with the responsibility to keep the customers’ solution functioning and being proactive when it comes to finding trends and faults with the customers ́products/solutions. There is a heavy focus on learning the ins and outs of our customers ́fleet, network and their strategic requirements as part of the role.

Key Duties:

  • Responsibility for all technical communications with our customer base including (but not limited to) Support Tickets, Conference Calls and Face to Face meetings/presentations
  • Planning and executing Change Control processes
  • Assisting with software testing of new firmware releases, new hardware, bug fixes etc
  • Responsibility for proactive monitoring of key customers’ fleets
  • Managing escalations to our Solutions Centre (3rd line) for unresolvable issues and championing bug fixes for their customers
  • Managing the warranty repairs and spares for customer fleets
  • Occasional on-site support for network testing and analysis
  • Responsible for supporting & training our UK, Sweden and USA based 1st and 2nd Line Support Desks and keeping all customer/network information up-to-date on our internal wiki

You will have the following knowledge, skills & experience:
Essential

  • 3 years experience of working in a support environment or in a customer facing role
  • Intermediate to Advanced data analysis skills utilising MS Excel / Google Sheets / SQL
  • Experience of presenting analysis and report findings to senior stakeholders
  • Good technical aptitude to help with describing faults to technical experts
  • Strong team player with good work ethics, excellent interpersonal and communication skills
  • Highly organised self-starter with the ability to prioritise workload to deliver high quality results to demanding timelines
  • Able to travel within UK and rest of Europe when required and ability to work unsocial hours when required

Desirable:

  • Experience in working within the Wi-Fi or passenger transport industries
  • Basic knowledge of Linux based operating systems
  • Experience working with IP based networks
  • Knowledge of the mobile network landscape and technologies used in the UK and Europe
  • Experience of working within an ITIL environment or trained to ITIL standards

What we offer you:

  • An excellent team-focused environment
  • An opportunity to be a part of a truly innovative and fast-growing company
  • A chance to make your mark on the future technology for public transport
  • A competitive salary
  • An extremely flexible, fun and varied schedule
  • Company benefits such as pensions, gym contributions, Childcare vouchers, Specsavers vouchers and much more
  • At Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies in Europe and North America

The position is based in the Chatham office and is a full-time employment. If you have any questions, feel free to contact Mat Strange on mat.strange@icomera.com

Send your application to: recruitment@icomera.com

Apply today and join our team!

Deployed on rail, road and sea, Icomera is the world’s leading provider of wireless internet connectivity and application platforms for passenger transport. Managed by a passionate team, we provide business critical IT services to the transport industry and as such we put the utmost importance on ensuring our systems and services operate to the highest standards at all times.

An opportunity has arisen in our Dunfermline office for an exceptional and committed individual, to be responsible for managing our team of technical account managers and helping to ensure we continue to deliver fantastic service to our customers and passengers. This is a varied and challenging role which requires lots of energy and drive, working closely with the other Icomera regions and ensuring we are always acting in the best interests of our clients.

The ideal candidate will have previous experience of leading large multi-disciplined teams, ideally within the IT or transport industry. While not essential, technical knowledge is advantageous, particularly around Linux and networking disciplines. This role will require occasional travel both in and outside the UK and the successful candidate will be comfortable engaging and building strong relationships with our customers and colleagues in other regions.

A company recently acquired by energy giant Engie and boasting some incredible talent, Icomera is experiencing significant growth and this is an incredibly exciting time to join the team.

Main Responsibilities:

  • Leading a team of TAMs (Technical Account Managers) as well as other disciplines
  • Addressing any tactical challenges that may arise and ensuring the TAMs are able to continue servicing our customers as efficiently as possible
  • Building strong relationships with contacts in other regions to ensure access to robust escalation paths
  • Contributing to the strategy for the UK Operations team along with other members of the UK Ops management team
  • Attending service reviews or other customer meetings as required
  • Co-ordinating incident responses as appropriate and ensuring good communication both internally and externally
  • Considering any opportunities to build/maintain revenues and working with our KAMs (Key Account Managers) to deliver on these

What we offer you:

  • An excellent team-focused environment
  • An opportunity to be a part of a truly innovative and fast-growing company
  • A chance to make your mark on the future technology for public transport
  • A competitive salary
  • An extremely flexible, fun and varied schedule
  • Company benefits such as pensions, gym contributions, Childcare vouchers, Specsavers vouchers and much more.
  • At Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies in Europe and North America.

The position is based in the UK and is a full-time position. If you have any questions, feel free to contact Andrew Fox via email on andrew.fox@icomera.com.

Send your application to: recruitment@icomera.com

Apply today and join our team!

Icomera is the world’s leading provider of wireless Internet connectivity for public transport, committed to promoting green mobility. Serving millions of Wi-Fi users in more than 40 countries worldwide, our award-winning technology makes public transport a better, safer, more attractive option for passengers, supporting our mission to reduce carbon emissions by 3-4 million metric tons over the next 4 years.

A wholly-owned subsidiary of ENGIE Ineo, Icomera is headquartered in Gothenburg, Sweden, with offices in the United States, the United Kingdom, Germany, France and Italy.

This is an opportunity to join a team-focused environment and we can promise that your work day will be interesting, fun and flexible.

The Role

Icomera, a fast-growing technology company, are looking for a Technical Account Manager (TAM) to join our customer support team to realize our ambition to deliver top class connectivity products and solutions to our customers in the transportation market.

Responsibilities

  • Responsibility for all technical communications with our customer base including (but not limited to) Support Tickets, Conference Calls and Face to Face meetings/presentations
  • Responsibility for proactive monitoring and fault finding on network equipment on key customers fleets
  • Undertaking troubleshooting against known issues before handing the issue over to a technical expert
  • Find possible root-causes before exalting to Solutions Centre.
  • Managing escalations to our Solutions Centre (3rd line) for unresolvable issues and championing bug fixes for their customers
  • On Site support for network testing and analysis
  • Responsible keeping all customer/network information up-to-date on our internal wiki
  • Assisting with software testing of new firmware releases

We believe you have

  • Experience of working in a system networking and support environment in a customer facing role
  • Intermediate to Advanced data analysis skills utilizing MS Excel / Google Sheets
  • Good knowledge of Linux based operating systems
  • Experience working with IP based networks
  • Experience of doing presentations to internal stakeholders is a merit
  • Good technical aptitude to help with describing faults to technical experts
  • Highly organized self-starter with the ability to prioritize workload to deliver high quality results to demanding timelines
  • A bachelor’s degree within IT or similar education and experience.
  • Excellent English skills, written and spoken

Who you are

We believe you are enthusiastic, motivated, well-organized and driven. You enjoy working individually as well as a part of a team, in an organization that is agile, flexible and adaptable. We believe you are service and solution oriented and have a coordinating mindset.

This is a very customer-facing role with the responsibility to keep the customers solutions functioning and being proactive when it comes to finding trends and faults with the customers products/solutions. You have excellent communication and interpersonal skills as well as an interest in technology and a curious mindset always wanting to learn more and develop yourself. Travel may occur on average once a month, mainly within Europe for a duration of 1-3 days.

If you have any experience of working with ITIL that’s a merit but not a requirement.

Please apply at www.jerrie.se with a CV and cover letter no later than 2019-02-07. If you have any questions, please contact Igor Glavan +46 701 76 58 28

Icomera is the world’s leading provider of wireless Internet connectivity for public transport, committed to promoting green mobility. Serving millions of Wi-Fi users in more than 40 countries worldwide, our award-winning technology makes public transport a better, safer, more attractive option for passengers, supporting our mission to reduce carbon emissions by 3-4 million metric tons over the next 4 years.

A wholly-owned subsidiary of ENGIE Ineo, Icomera is headquartered in Gothenburg, Sweden, with offices in the United States, the United Kingdom, Germany, France and Italy.

This is a customer project based role, where your responsibilities will be to take the concept solution and proposal from the Sales team and drive the fulfilment of the customer contract including, among other activities, hardware and software delivery planning, solution design, certification process, installation and acceptance test. This role requires an experienced Project Manager with excellent communication skills, good business acumen, perseverance and a good strategic mindset with the ability to deal with the details as well as with the overall view.

Main responsibilities will include:

  • Lead projects to fulfil the project contracts within the financial constrains
  • Work with local Customer Project Manager to set up and deliver a project according to best practice
  • Manage projects according to department specific ways of working
  • Create, maintain and follow up customer project orders for project material and services in ERP system
  • Write and review project requirements, project specifications and project documentation. Handover finalized projects to Operations according to established processes
  • Carry out risk analysis
  • Lead all project meetings according to process
  • Manage project reports
  • Create and maintain project work break down structures
  • Register and maintain project and scope changes
  • Create project reports after closed projects
  • Continuously support to improve the department specific project processes and its related documentation

Requirements:

  • A bachelor degree in relevant discipline
  • At least 4 year experience of Project Management
  • Fluent in English, written and spoken
  • Motivated and self-driven to take individual decisions
  • Good interpersonal and communication skills
  • Good ability to organize tasks and duties

The right candidate will need to be able to operate with little supervision and be able to develop the role further. This a fast-paced environment which requires someone who is comfortable in a changing environment and have the ability to adapt to meeting the goals of the business. The role will require ability to travel.

We offer you:

  • An excellent team-focused working environment
  • An opportunity to be a part of a truly innovative and fast-growing market
  • A chance to make your mark on the future of technology for transport
  • A competitive salary
  • An extremely flexible, fun and varied schedule

In this recruitment Icomera cooperate with Jerrie, and we welcome your application with CV and personal letter in Swedish or English at www.jerrie.se. If you have any questions regarding the position please contact Cecilia Jarlsmark +46 72 305 33 43.

Apply today and join the team!

Das schwedische Unternehmen Icomera AB, ist Pionier und weltweit marktführend im Bereich Connectivity Lösungen für Transportunternehmen. Bereits 2002 startete Icomera als erstes Unternehmen Züge mit mobilen Internetlösungen aus. Heute nutzen mehr als 1 Million Menschen wöchentlich in mehr als 33 Ländern die mehrfach ausgezeichneten Lösungen aus dem Bereich WiFi, Infotainment und On-board Entertainment. In Deutschland konnte Icomera unter anderem die Deutsche Bahn, FlixMobility und verschiedene Fahrzeughersteller als Kunden gewinnen. Seit 2017 gehört Icomera zu dem französischen Konzern ENGIE Ineo und befindet sich auf einem gesunden Wachstumskurs. Icomera sucht zum nächstmöglichen Zeitpunkt für den deutschen Markt am Standort Frankfurt am Main einen Mitarbeiter/ eine Mitarbeiterin als

hre zukünftigen Aufgaben:

  • Gesamtsteuerung der IT-Projekte/IT-Releases über den gesamten Lebenszyklus von Anforderungsklärung bis zum Go-Live
  • Planung und Koordination mit dem Kunden inkl. Installation, Testen und Rollout von neuen Software-Tools bzw. neuen Tool-Versionen
  • Planung und Überwachung von Kosten, Terminen und Arbeitspaketen sowie termingerechte Übergabe der Inhalte an den Kunden
  • Unterstützung bei Kundenpflege, Akquise und Angebotserstellung
  • Stakeholder-Management für alle internen und externen Interessensgruppen
  • Sicherstellung des Projekt-Reportings für Unternehmensleitung und Gremien

Das zeichnet Sie aus:

  • Sie haben ein abgeschlossenes Studium im Bereich Informatik, Ingenieurwesen oder Betriebswirtschaftslehre mit technischer Affinität und bereits mehrere Jahre Berufserfahrung
  • Sie verfügen über mehrjährige Berufserfahrung und Kenntnisse in der Leitung von IT-Projekten mit fachlicher Führung von Mitarbeitern.
  • Sie sind vertraut mit klassischen und insbesondere agilen Methoden des Projektmanagements sowie mit aktuellen Technologien.
  • Stark ausgeprägte Service-, Kunden- und Qualitätsorientierung
  • Verhandlungsgeschick, die Fähigkeit, mit Konflikten umzugehen, interkulturelle Kompetenz
  • Analytische Vorgehensweise und schnelle Auffassungsgabe
  • Sie zeichnen sich durch Ihre guten Präsentations- und Dokumentationsfähigkeiten aus
  • Eine ausgeprägte Kommunikations- und Managementfähigkeit zählt zu Ihren Stärken
  • Ausgeprägte Einsatzbereitschaft, Spaß an der Teamarbeit und gelegentliche Reisebereitschaft
  • Ihre guten Deutsch- und Englischkenntnisse in Wort und Schrift bilden eine ideale Grundlage zur Kommunikation in unserem internationalen Unternehmensumfeld

Das attraktive Angebot:

  • Arbeiten Sie an einem der größten Digitalisierungsprojekte im Deutschen Transportwesen
  • Werden Sie Teil eines dynamischen, internationalen Teams mit schwedischen Werten und spannenden Perspektiven innerhalb eines schnell expandierenden Unternehmens
  • Wir bilden Sie fort und belohnen gute Leistung vielfältig
  • Ein attraktives Gehaltspaket rundet unser Angebot an Sie ab

Kontakt:

Sie fühlen sich angesprochen und haben Sie Lust unser Team zu verstärken?
Dann sollten wir uns unbedingt kennen lernen.

Ihre Bewerbungsunterlagen richten Sie bevorzugt per E-Mail an: recruitment@icomera.com
Für Rückfragen steht Ihnen Herr Zaki Alsaadawi unter: +49 (0) 69 667741 191 gerne zur Verfügung.

Icomera, a fast-growing technology company, are looking for an Order Management Coordinator to join our operations team to help drive our ambition to deliver and service Icomera’s top class products and solutions to our customers in the transportation market.

The Role:

The Order Management Coordinator has the responsibility to manage orders on a daily basis. The coordinator will serve as the key sales operations point of contact with our customers regarding questions to their orders.  The individual works closely with our logistics and accounting shipping departments to ensure that orders are processed and delivered on time. A strong business acumen, basic accounting skills and the ability to reason through ever changing scenarios are necessities for this position. Taking the initiative, strong mathematics skills, and the ability to anticipate problems before they happen are also essential for success in this position. The candidate must work well with a team of people who are committed to continuing the company’s high growth rate.

Responsibilities:

  • Enter and process all incoming orders in SAP
  • Set up and document the order process for new customers
  • Maintain the company’s order processing manual
  • Complete daily inventory check to ensure order accuracy
  • Send daily or weekly inventory updates
  • Provide customer service for Icomera customers
  • Interface with customers and support the Accounting department with accounts receivable activities and sales with forecasting activities
  • Support inventory audits
  • Support Logistics and Accounting with document management

 

We believe you should have:

  • Basic knowledge of accounting principles
  • 60+ wpm data entry
  • Tech Savvy, comfortable entering and retrieving data on web-portals, etc.
  • Basic knowledge of sales models
  • Excellent mathematics, organization, and time management skills
  • Customer service experience with superior phone skills
  • Ability to work in a fast pace, performance-based environment, multi-task and maintain several assigned activities simultaneously
  • Team Player with excellent interpersonal skills to communicate both verbal and written on various levels
  • A self-start hands on leader that thrives in a challenging and upstart environment providing cutting edge solutions
  • Problem solver with the ability to work under pressure
  • Flexible to work long hours when required
  • Strong work ethics and values
  • Bachelor’s degree is preferred

Desirable:

  • Experience with SAP and like systems
  • Experience with EDI / Vendor Portals
  • Database set-up and management

Icomera offers you:

  • An excellent team-focused working environment
  • An opportunity to be a part of a truly innovative and fast-growing market
  • A chance to make your mark on the future of technology for transport
  • A competitive salary
  • An extremely flexible, fun and varied schedule

You will be a part of a company which is a contributor to future technology for public transportation and which is growing rapidly. You will also be a member of a team focused environment and your work day will be fun, flexible and varied. Send your application to: recruitment@icomera.com

Apply today for the possibility of becoming a part of our team!

Icomera launched the world’s first high-speed Internet solution for trains in September 2002 and is today the world’s leading provider of open Internet connectivity and application platforms for passenger transport and public safety. Our award-winning products are deployed on rail, road and sea, serving more than 1 million Wi-Fi users every week in over 33 countries and providing high-speed access for fleet tracking and mission-critical on-board systems.

We are currently looking to recruit a Field Engineer to join us in our ambition to deliver top class connectivity products and solutions to a global market. This is an exciting and challenging role to support the Sales, Delivery and Operations departments. We are looking for someone who can resolve problems, troubleshoot, support customers and also assist in delivery, installations and commissioning, if you have worked within the vehicle systems installations I.E telematics, vehicle security or CCTV. The position is based in the Essex/Kent area as a field-based engineer and also attending local office in Chatham but can include travel to customers based within the rest of the UK and help support globally. There will be company vehicle and fuel card supplied and all expenses paid for travelling globally.

Essential Functions:

  • Installation, configuration and commissioning of Icomera’s products into public transport
  • Pre and Post sales technical support
  • Deep system fault resolution across the Icomera product range
  • Service testing and analysis
  • Onsite installation surveys
  • Carry out mobile coverage surveys
  • Troubleshooting issues

We believe you have:

  • Electrical/Electronic background gained in auto electrics
  • Excellent diagnostic skills
  • Knowledge networking technologies
  • Understanding of Wi-Fi principle
  • Full UK Driving License
  • The ability to work unsocial hours due to vehicle availability
  • Any automotive or telematics experience would be highly advantageous

We offer you:

  • An excellent team-focused working environment
  • An opportunity to be a part of a truly innovative and fast-growing market
  • A chance to make your mark on the future of technology for transport
  • A competitive salary
  • An extremely flexible, fun and varied schedule
  • Company benefits such as pensions, gym contributions, Childcare vouchers, Specsavers vouchers and much more.

Send your application to: recruitment@icomera.com

Apply today and join our team!

We are always looking for the best talent. We are based in Sweden, with offices in the United States, United Kingdom and France, and are happy to accept applications from anyone who already has the right to work in these countries (for example: EU citizenship).

Please send your CV and covering letter to recruitment@icomera.com.

We only engage in direct recruitment;
calls or CVs received via recruitment agencies will not be accepted.