Join Icomera and be part of a world that is growing every day. Here, high performers are rewarded in an ever-changing, quality-oriented environment that provides everyone with the chance to stretch and develop themselves. We are proud to foster a culture of inclusivity and equality, where every person can realise their potential.

About the Job:

As a team manager you will be responsible for a group of software developers and people that work with test and verification. It is one of several development teams within the department. You will help them to grow and shine in their role and make sure they have everything they need to maximize their potential. You will make sure we are aligned on company goals and that each individual has clear, motivating and engaging sub goals that combined with others realize the company strategy.

You will evaluate, promote, coach and develop people. You will map skill sets against company strategy and personal preferences to identify competences to develop. That drives motivation and engagement. That creates needs for future hires.

You will support the team and your department manager in outlining methods and ways of working that optimize the value stream of software development across a number of co-dependent teams. You will help out in outlining the future test strategy for the department that covers a number of different areas from hardware production, firmware validation to full system software validation.

You will help the team addressing impediments that they have escalated to leadership.

 

Who You Are:

We are looking for you who love to put people first. When it comes to realizing the company strategy you understand the value of capable, engaged and motivated individuals.

To be successful we believe you have a good knowledge of agile principals and agile ways of working. You have an understanding for how to integrate continuous software validation in the development process to deliver small, stable and validated product increments.

We believe you have strong leadership skills and experience in software development. Preferably a couple of years of experience in leadership positions.

You are capable to communicate in English since the company language is English. Swedish is desirable.

Our Offer:

A work environment where we are open for new ideas and dare to try new methods, technologies, and ways of doing things.

An environment where we take care of each other and have fun working together. An environment where we celebrate our successes, small and big, together as a team.

Modern office environment in the center of Gothenburg.

We value your health and therefore offer a competitive Wellness Allowance (friskvårdsbidrag in Swedish).

 

Does this sound like an interesting challenge for you?

This is a full time position based at our Headquarters in Gothenburg at Odinsgatan 28. We are primarily working from home at the moment due to the Covid-19 restrictions. We will be reviewing applicants ongoing.

To apply, send your CV in PDF format to recruitment@icomera.com and write “Head of Embedded & Test” in the subject box.

Apply today and join our team!

Icomera, is looking for a 1st Line NOC Analyst to join our team and contribute to our ambition to deliver top class connectivity products and solutions to our customers in the transportation market.

The successful candidate will proactively care for all Icomera supported fleets to find issues, respond to anomalies detected by Icomera monitoring systems and provide excellent support at all time to customers, passengers and colleagues.

This role is part of a rolling rota shift pattern including shifts from 06.00-1400 and 14.00 – 22.00 over a 7-day period. Scheduled shifts will be provided in advance.

 

Key Duties:

  • Handle queries and issues received from customers or end users to ensure they are handled quickly, either by phone, emails or live chat
  • Manage daily support tasks by following set instructions
  • Proactively monitor fleets to find issues/patterns to prevent, eliminate and minimize issues and system downtime.
  • Assist Icomera customers with technical support and reports
  • Guide and support “customers and end users”
  • Working shifts on a 24×7 365 global schedule
  • Escalate issues to the correct group, person or to the manager if needed
  • Occasional site visits to troubleshoot and replace hardware, if required
  • Report any issues to the manager

You will have the following knowledge, skills & experience:
Knowledge, Skills and Abilities:

  • Able to offer technical support to customers both over the phone, live chat and via email
  • Able to guide end users through technical issues and configurations
  • Knowledge of Wi-Fi Networks and Linux an advantage
  • Customer support experience is required
  • Network troubleshooting and configuration an advantage
  • Prolonged work in front of computer is required
  • Flexible shift working is required, working as part of a global support desk

 

What we offer you:

  • An excellent team-focused environment
  • An opportunity to be a part of a truly innovative and fast-growing company
  • A chance to make your mark on the future technology for public transport
  • A competitive salary
  • An extremely flexible, fun and varied schedule
  • Company benefits such as pensions, gym contributions, Specsavers vouchers and much more
  • At Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies in Europe and North America

 

The position is based in the Chatham office and is full-time employment. If you have any questions, feel free to contact Andrew Fox on andrew.fox@icomera.com

Send your application to: recruitment@icomera.com

Apply today and join our team!

We are now looking for an IT-Project Manager / Technical Project Manager for our connectivity solutions based in Rome, Italy.

You will be working in an exciting, international environment and contributing personally with your experience to the company’s success. An open minded team, challenging tasks and projects in the transportation industry are waiting for you.

 

About the Job:

  • Support the sales professional in all stages of the quotation process, as well as in acquisition and customer relationship management
  • Direct report to the country manager
  • Overall responsibility of customer deliveries and key contribution to the development of our Italian Accounts
  • Planning and co-ordination with customers, incl. installation, testing and rollout of new software-tools or new software versions for established tools
  • Responsibility for on-time delivery of our products to the customers
  • Efficient management of requirements engineering and conceptualisation as well as ensuring full on-time implementation during the further proceedings of the projects
  • Efficient planning, management and control of schedules, costs and resources toward a successful realization
  • Overall management of IT(HW/SW)-projects and -releases until go-live as well as throughout the whole life-cycle of the products
  • Appropriate internal and external stakeholder management
  • Project- controlling, -reporting and documentation

 

 About You:

  • You have a Bachelor (preferably a Master) in the areas of Business, IT, Management or Engineering and at least 5-7 years of experience from a similar role
  • You have excellent communication skills and easily build trust amongst your stakeholder and colleagues
  • You are familiar with classical project management methods, agile experience and professional certifications are a plus
  • Outstanding personal commitment
  • High flexibility as well as regional mobility and willingness to travel abroad
  • Native Italian speaker with fluent English both verbally and written, any additional languages as e.g. German are a welcome

 

Personality:

  • Entrepreneurial thinking
  • Strong ability and hands-on mentality to deliver projects and answer enquiries on time
  • A quick learner / Ability to learn new systems and applications
  • Strong interpersonal and communications skills, specifically to communicate project related and technical information in an international environment
  • Distinct customer centricity with a great attitude of building and maintaining customer relationships

 

Our Offer:

  • Join a diverse and talented team characterized by a fast-moving start-up culture, and contribute to growing the company in the European market
  • As an active member of the Icomera team, you will become part of an international company with Swedish values and exciting perspectives
  • You experience an open, respectful and at the same time friendly working atmosphere in a young international team that just loves what they do
  • An attractive remuneration package awaits you
  • You will work from home/mobile working
  • Great personal development opportunities
  • Permanent full time contract

 

Does this sound like an interesting challenge for you?

… then we look forward to your application!

To apply simply send your application (personal letter, CV, availability and remuneration expectations) to Ruzica Pejic: recruitment@icomera.com

We are now looking for an IT-Project Manager / Gerente de Proyecto Técnico for our connectivity solutions based in Spain.

You will be working in an exciting, international environment and contributing personally with your experience to the company’s success. An open minded team, challenging tasks and projects in the transportation industry are waiting for you.

 

About the Job:

  • Overall responsibility of customer deliveries and key contribution to the development of our Spanish accounts and targets such as CAF, Talgo, Stadler and RENFE
  • Planning and co-ordination with customers, incl. installation, testing and rollout of new software-tools or new software versions for established tools
  • Responsibility for on-time delivery of our products to the customers
  • Efficient management of requirements engineering and conceptualisation as well as ensuring full on-time implementation during the further proceedings of the projects
  • Efficient planning, management and control of schedules, costs and resources toward a successful realization
  • Overall management of IT(HW/SW)-projects and -releases until go-live as well as throughout the whole life-cycle of the products
  • Appropriate internal and external stakeholder management
  • Support the sales professional in all stages of the quotation process, as well as in acquisition and customer relationship management
  • Project- controlling, -reporting and documentation

 

About You:

  • You have a Bachelor (preferably a Master) in the areas of Business, IT, Management or Engineering and at least 5-7 years of experience from a similar role
  • You have excellent communication skills and easily build trust amongst your stakeholder and colleagues
  • You are familiar with classical project management methods, agile experience and professional certifications are a plus
  • Outstanding personal commitment
  • High flexibility as well as regional mobility and willingness to travel abroad
  • Native Spanish speaker with fluent English both verbally and written, any additional languages as e.g. German are a welcome

 

Personality:

  • Entrepreneurial thinking
  • Strong ability and hands-on mentality to deliver projects and answer enquiries on time
  • A quick learner / Ability to learn new systems and applications
  • Strong interpersonal and communications skills, specifically to communicate project related and technical information in an international environment
  • Distinct customer centricity with a great attitude of building and maintaining customer relationships

 

Our Offer:

  • Join a diverse and talented team characterized by a fast-moving start-up culture, and contribute to growing the company in the European market
  • As an active member of the Icomera team, you will become part of an international company with Swedish values and exciting perspectives
  • You experience an open, respectful and at the same time friendly working atmosphere in a young international team that just loves what they do
  • An attractive remuneration package awaits you
  • You will work from home/mobile working
  • Great personal development opportunities
  • Permanent full time contract

 

Does this sound like an interesting challenge for you?

… then we look forward to your application!

To apply simply send your application (personal letter, CV, availability and remuneration expectations) to Ruzica Pejic: recruitment@icomera.com

Are you an experienced Network Technician with a passion for reliable and high-performing networks? Are you passionate about working with cutting edge technologies within a Swedish company that is the market leader in its industry?

We are now looking for someone to be a part of our IT Operations team that is responsible for ensuring fast and reliable networks that process vast amounts of data every day!

 

What Icomera offers you:

  • A work environment where we are open for new ideas and dare to try new methods, technologies, and ways of doing things. An environment where we take care of each other and have fun working together. An environment where we celebrate our successes, small and big, together as a team.
  • Exciting and varying workdays
  • Nice and modern office environment in the center of Gothenburg
  • We value your health and therefore offer a competitive Wellness Allowance (friskvårdsbidrag in Swedish)

 

Responsibilities:

As a Senior Network Technician you will be a part of our IT Operations department based in Gothenburg (Icomera HQ) and you will be working closely with another colleague that also specializes in networks. You are, together with your colleagues, responsible for developing and maintaining our networks that currently serve large amounts of data traffic every day. Remember that Icomera connects over 31,000 trains, trams, coaches and buses worldwide, making us the global leader in mobile Internet connectivity for public transport!

This means that there is a lot of responsibility on your shoulders, but you won’t be doing this alone. You will be surrounded by a great and tight team that work together to achieve great results as a unit. We have a great team-spirit in our department and look forward to a new colleague that wants to add to that!

You will report to Jonatan, a leader that emphasizes close cooperation and an open communication based on trust and mutual understanding. Jonatan and the team members also like technology, computers, videogames and climbing but you are welcome no matter what your interests are!

We believe you:

You are passionate about networking and have a great drive to learn more every day. You always do your best and support your colleagues whenever they need it. In a similar way, they will support you.  As our networks need to run smoothly 24/7/365 we sometimes need to work late evenings, nights or even weekends to make that happen. We expect you to feel comfortable with that commitment to our clients, and the end-users travelling onboard their vehicles. You will be part of our on-call team.

 

It is a requirement that you:

  • Have a Technical Education within networking or computer science at a post-secondary level (Swedish: eftergymnasial)
  • Excellent understanding of Routing protocols (OSPF, BGP), switching, troubleshooting, VPN (OpenVPN IPsec)
  • Have at least three years of experience from a similar role
  • Have worked in Linux environments
  • Have good communication skills
  • Speak and write fluently in English

 

It is also desirable if you:

  • Have certifications within networking such as CCNP
  • Have experience from IP Registers such as RIPE & ARIN
  • Have worked with firewalls and security policies
  • Have worked with AWS and or VMware
  • Have worked in growing tech-companies
  • Swedish language skills are desirable

 

More about the position and how to apply:

This is a full-time position based at our Headquarters in Gothenburg at Odinsgatan 28. We are primarily working from home at the moment due to the Covid-19 restrictions. We will be reviewing applicants ongoing and the position might be filled before the last application date. Icomera welcomes candidates from all backgrounds and we value a diverse and inclusive work environment. For general questions about this position please contact HR Business Partner Shikar Karim at shikar.karim@icomera.com

To apply, send your CV in PDF format to recruitment@icomera.com and write “Senior Network Technician” in the subject box. Cover letter is not necessary. Last day to apply is 2021-03-07.

Apply today and join our team!

 

Search words: Network Technician, Network Engineer, Nätverkstekniker, Nätverksingenjör, CCNA, CCNP.

Deine Aufgaben

  • Ferninstallation und Konfiguration der Software auf Icomera Routern, die in Zügen und
  • Bussen namhafter Reiseunternehmen weltweit eingesetzt sind
  • Überwachung von Flotten mit Monitoring Applikationen
  • Testen von Softwareinstallationen und -konfigurationen auf Routern und Access Points
  • Durchführung und Kontrolle von Softwarekonfigurationen auf Zug- und Bus-Flotten
  • Troubleshooting und Reporting an 3rd line Team nach der Fehlersuche
  • Aktive Schnittstelle zu den internen technischen Experten im Softwarebereich, dem Key
  • Account Management und dem Headquarter in Schweden

 

Dein Profil

  • Einen Bachelorabschluss im Bereich IT, eine technische Ausbildung als Fachinformatiker/in Systemintegration oder eine vergleichbare Ausbildung
  • Erste Berufserfahrung in einer vergleichbaren Tätigkeit setzen wir voraus
  • Gewissenhafte Arbeitsweise im Umfeld hoher technischer Verantwortung
  • Hohe Kunden- und Serviceorientierung, Zuverlässigkeit
  • Hohes Maß an Teamfähigkeit sowie Lernbereitschaft und Motivation
  • Strukturierte Arbeitsweise sowie Kommunikationsstärke
  • Fließende Deutschkenntnisse setzen wir voraus
  • Gute Englischkenntnisse (Unternehmenssprache)
  • Erste Erfahrung mit Linux-Kommandozeile und -Scripting
  • Kenntnisse in HTML und CSS von Vorteil

 

Wir bieten

  • Werde Teil von Icomera und sei bei der Gestaltung der grünen Mobilität in Deutschland aktiv dabei
  • Arbeite in einem dynamischen, internationalen Team mit schwedischen Werten und spannenden Perspektiven mit Start-up Charakter in der Frankfurter Innenstadt
  • Neueste Arbeitsmittel (eigenes Smartphone, Laptop etc.)
  • Zusätzliche Vorteile wie z.B. kostenloses Obst und Kaffee im Büro und ein vergünstigter Tarif in unserem Partnerfitnessstudio
  • RMV-Jobticket und Zugang zu betrieblicher Altersvorsorge
  • Sowie ein attraktives Gehaltspaket rundet unser Angebot an Dich ab

 

Weitere Informationen

Können wir Dich für diese Herausforderung begeistern?
Dann freuen wir uns darauf, Dich kennen zu lernen! Sende Deine Bewerbungsunterlagen (Anschreiben, Lebenslauf, inkl. Verfügbarkeit und Gehaltsvorstellungen) an Frau Pejic unter recruitment@icomera.com.

Vertraulichkeit sichern wir Dir selbstverständlich zu.

Deine Aufgaben

  • Gesamtsteuerung der IT-Projekte/IT-Releases und Hardware-Rollouts über den gesamten Lebenszyklus bis zum Go-Live
  • Planung und Koordination mit dem Kunden, inkl. Installation, Testen und Rollout von neuen Software-Tools bzw. neuen Tool-Versionen
  • Steuerung und Unterstützung der Anforderungsanalyse und Konzeptionserstellung sowie Sicherstellung der entsprechenden Implementierung im weiteren Projektverlauf
  • Effiziente Planung und Überwachung von Kosten, Terminen und Arbeitspaketen sowie termingerechte Übergabe der Inhalte an den Kunden
  • Unterstützung bei Kundenpflege, Akquise und Angebotserstellung
  • Stakeholder-Management für alle internen und externen Interessensgruppen
  • Sicherstellung des Projekt-Reportings sowie Projektcontrolling

 

Dein Profil

  • Du hast ein abgeschlossenes Studium im Bereich Informatik, Ingenieurwesen oder Betriebswirtschaftslehre mit technischer Affinität
  • Du verfügst über mehrjährige Berufserfahrung und Kenntnisse in der Leitung von IT-Projekten mit fachlicher Führung von Mitarbeitern
  • Du bist vertraut mit klassischen und agilen Methoden des Projektmanagements sowie mit aktuellen Technologien
  • Du hast ein stark ausgeprägtes Verantwortungsbewusstsein sowie starke Service-, Kunden- und Qualitätsorientierung
  • Du verfügst über ausgeprägtes Verhandlungsgeschick, die Fähigkeit, mit Konflikten umzugehen und interkulturelle Kompetenz
  • Analytische Vorgehensweise und schnelle Auffassungsgabe
  • Gute Präsentations- und Kommunikationsfähigkeit
  • Verhandlungssichere Deutsch- und Englischkenntnisse in Wort und Schrift
  • Einsatzbereitschaft und gelegentliche Reisebereitschaft

 

Wir bieten

  • Werde Teil von Icomera und sei bei der Gestaltung der grünen Mobilität in Deutschland aktiv dabei
  • Arbeite in einem dynamischen, internationalen Team mit schwedischen Werten und spannenden Perspektiven mit Start-up Charakter in der Frankfurter Innenstadt
  • Neueste Arbeitsmittel (eigenes Smartphone, Laptop etc.)
  • Zusätzliche Vorteile wie z.B. kostenloses Obst und Kaffee im Büro und ein vergünstigter Tarif in unserem Partnerfitnessstudio
  • RMV-Jobticket und Zugang zu betrieblicher Altersvorsorge
  • Sowie ein attraktives Gehaltspaket rundet unser Angebot an Dich ab

 

Weitere Informationen

Können wir Dich für diese Herausforderung begeistern?

Dann freuen wir uns darauf, Dich kennen zu lernen! Sende Deine Bewerbungsunterlagen (Anschreiben, Lebenslauf, inkl. Verfügbarkeit und Gehaltsvorstellungen) an Frau Pejic unter recruitment@icomera.com.

Vertraulichkeit sichern wir Dir selbstverständlich zu.

Icomera, a technology company, is looking for a Sales & Key Accounts Manager, to join our team and contribute to our ambition to deliver top class connectivity products and solutions to our customers in the transportation market.

As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspires to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.

Ultimately, you should be able to grow our business by building successful, long-term client relationships.

 

Key Duties: 

  • Manage a portfolio of accounts to achieve long-term success
  • Achieve financial targets as set by your Sales Director
  • Develop positive relationships with clients
  • Act as the point of contact and handle customers’ individual needs
  • Generate new business using existing and potential customer networks
  • Generate new business opportunities in adjacent markets such as Rail Industry customer groups- Network Rail, ROSCO etc
  • Resolve conflicts and provide solutions to customers in a timely manner to maintain and strengthen customer trust
  • Develop positive relationships with internal colleagues and take responsibility for problem solving on behalf of the customer.
  • Effectively communicate customer needs internally to engineering and product teams.
  • Understand and communicate the key features of Icomera’s technology to non-technical audiences.
  • Utilize the Icomera escalation process and manage internal relationships
  • Maintain accurate customer meeting records and publish externally both minutes and actions within 48 hours (maximum) of meeting date.
  • Supervise account representatives to ensure sales increase
  • Report on the status of accounts and transactions
  • Set and track sales account targets, aligned with company objectives
  • Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
  • Suggest actions to improve sales performance and identify opportunities for growth

You will have the following knowledge, skills & experience:

Knowledge, Skills and Abilities:

  • Minimum 5 years Sales experience in Technology related Sales
  • Transport industry knowledge/ experience
  • Effective Communication Skills
  • Excellent Oral and Aural abilities
  • Possess great aptitude in building and maintaining customer relationships
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • An ability to deliver projects and answer enquiries on time
  • Business acumen with a problem-solving attitude
  • Awareness of Engie and Icomera company values
  • Product Champion responsibility

 

What we offer you:

  • An excellent team-focused environment
  • An opportunity to be a part of a truly innovative and fast-growing company
  • A chance to make your mark on the future technology for public transport
  • A Competitive salary
  • An extremely flexible, fun and varied schedule
  • Company benefits such as pensions, gym contributions, Specsavers vouchers and much more
  • At Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies in Europe and North America

 

The position is a full-time permanent role with the base being dependent on location of the successful candidate. If you have any questions, feel free to contact Jenny Brown on jenny.brown@icomera.com

Send your application to: recruitment@icomera.com

Apply today and join our team!

Icomera, a fast-growing technology company, are looking for a Technical Service Manager (TSM) to join our operations team to help drive our ambition to deliver and service Icomera’s top class products and solutions to our customers in the transportation market.

 

The Role:

As the critical customer facing team member, the TSM has the important responsibility to drive and manage all technical operation aspects as a Tier 2 representative to ensure quality assurance with their assigned account(s) in an efficient and effective manner.  In this role, the TSM will establish a collaborative working rapport and build the confidence in their clients as they establish themselves as a “trusted partner”.  As a “trusted partner” the TSM will establish and maintain weekly Technical operation calls, monthly/quarterly service reports, technical updates, trouble reports, and other operational issues that their clients may raise.  The TSM will be involved in the day to day operational activities and assist in solving any technical issues that may arise in their account.  In addition, the TSM will have a keen eye and ear to the ground anticipating the needs and problems that their client may have and bring back to the Icomera sales lead.

 

Responsibilities:

  • Baseline and maintain current software, firmware records of the deployed Icomera products to include the Mobile router and gateway its assigned to, access points, switches, and any other business solutions integrated in the solution
  • Maintain daily/weekly/monthly performance statistics of assigned client’s solution driving quality service level metrics
  • Maintain and report progress reports both internally and externally for client initiatives and operational activities
  • Facilitate and lead both internal and external resources to support operational activities ensuring quality assurance and solution metrics are achieved.
  • As a gatekeeper of the account ensure by testing or assisting in the testing of software updates are properly tested and implemented in an effective change control manner
  • Drive the analysis and completion of a comprehensive Root Cause Analysis and Incident reports and present to their assigned client impacted by any service outage
  • Enable the NOC for success by ensuring they fully understand the client solution and support processes and procedures established for the client
  • Assist in the resolution of any trouble tickets raised
  • Escalate internally to the appropriate engineering core and 3rd line development teams to resolve technical issues
  • Effectively communicate any upsell opportunity to the Icomera sales and sales engineering teammate assigned to the account

We believe you should have the following:

  • Computer Science or Electrical Engineering background degree or equivalent relevant technical experience
  • Wireless and data network telecommunications experience
  • Ability to multi-task and maintain several assigned accounts simultaneously
  • Team Player with excellent interpersonal skills to communicate both verbal and written on various levels
  • A self-start hands on leader that thrives in a challenging and upstart environment providing cutting edge solutions
  • Problem solver with the ability to work under pressure
  • Flexible to work long hours when required
  • Strong work ethics and values
  • Ability to travel throughout the Icomera US Region


It is also desirable with:

  • Experience in working within the passenger transport industries
  • Basic knowledge of Linux based operating systems
  • Experience working with IP based networks
  • Knowledge of the mobile network landscape and technologies

 

Icomera offers you:

  • An excellent team-focused working environment
  • An opportunity to be a part of a truly innovative and fast-growing market
  • A chance to make your mark on the future of technology for transport
  • A competitive salary
  • An extremely flexible, fun and varied schedule

 

You will be a part of a company which is a contributor to future technology for public transportation and which is growing rapidly. You will also be a member of a team focused environment and your work day will be fun, flexible and varied. Send your application to recruitment@icomera.com

 

Apply today and join our team!

We are always looking for the best talent. Icomera is headquartered in Gothenburg, Sweden, with main offices in the United Kingdom, Germany, France, Italy, the United States, and Canada. We are happy to accept applications from anyone who already has the right to work in these countries (for example, EU citizenship).

Please send your CV and covering letter to recruitment@icomera.com.

We only engage in direct recruitment; calls or CVs received via recruitment agencies will not be accepted.