Join Icomera and be part of a world that is growing every day. Here, high performers are rewarded in an ever-changing, quality-oriented environment that provides everyone with the chance to stretch and develop themselves. We are proud to foster a culture of inclusivity and equality, where every person can realise their potential.

We are looking for a Project Manager to join our team in Rockville, who will ensure that projects are appropriately prioritised, organized and executed. The Project Manager will ensure delivery of customer projects according to agreed scope, time plan, budget and in line with Icomera business KPIs for projects. This role will work closely with Engineering, Finance, and Operations to ensure projects are delivered and transitioned to Service Delivery for ongoing maintenance and support. The Project Manager will be part of our global team across all locations such as Italy, France and also Sweden, where the Icomera HQ is located.

 

Responsibilities:

  • Identify and track contractual requirements (technical and non-technical).
  • Develop and maintain a Project Management Plan (PMP) to serve as a reference to the project team and client. Implement the project risk & opportunity management process.
  • Execute the project in accordance with business practices and Icomera policies, in particular ethics and cybersecurity.
  • Assign clear roles and responsibilities for all work scopes. Define the separation of accountability/ responsibility with the project team, maintaining this delicate balance as the project develops.
  • Define and maintain the project organisation and operationally manage project resources.
  • Influence the setup of project governance to support the project.
  • Provide productive project environment through leadership, including personal commitment to team building, communication, and the quality improvement process.
  • Develop and create successful relationships with internal supply chain department and external service vendors that are integral to the client solution being delivered.
  • Analyse, control and optimise costs and expenses while keeping profit objectives visible to the team. Ensure prompt billing and monitor payment and cash flow.
  • Establish and approve baseline budget and schedule. Configure all relevant systems with WBS.
  • Coordinate meetings and any communications with client.
  • Ensure that month-end deadlines are consistently met within operations and that overall project reporting is prepared on time and accurately. Ensure any outstanding matters are dealt with on a timely basis.

 

Who we are looking for:

You should be driven and be able to form long-term trusting relationships both internally and externally. You enjoy the customer dialogue and are ready to go the extra mile to understand and resolve the issues that arise while keeping the connection to the agreed customer contract. You have a good technical aptitude to help with describing faults to technical experts and non-technical stakeholders. You should also have strong stakeholder management skills since you will be in direct contact with our customers. You should be a highly organized self-starter who can prioritize delivering high quality results according to demanding timelines. You make sure to support your colleagues when they need it, and in turn they will be there to support you. Occasional travel to HQ as well as train rides will be necessary.

 

Requirements:

  • Bachelor’s degree required, preferably a technical degree.
  • 5+ years’ experience in project management, especially in IT and large/complex projects.
  • Project management qualification (PMP) or equivalent.
  • Experience in strategic planning, risk management and/or change management.
  • Proficiency in project management software tools (MS Project, SAP).
  • Excellent decision-making and leadership capabilities.
  • Experience working within the Wi-Fi or passenger transport industries.
  • Customer-focused mindset and conflict resolution experience.
  • Detail-oriented and adaptable to change.
  • Critical thinking and problem solving within boundaries.
  • Thrives in collaborative matrix environment. Team Player with excellent interpersonal skills to converse on all levels.
  • Good communications skills, with customers, team, and stakeholders.

We offer:

  • An excellent team-focused environment.
  • An opportunity to be part of a truly innovative and fast-growing company.
  • A chance to make your mark on the future technology for public transport.
  • An extremely flexible, fun, and varied schedule.
  • A role containing a true mix of strategic and hands-on, both local and global.
  • Premium health insurance
  • Generous PTO policy
  • 401k matching up to 6% from day 1

 

In our new facility, you will also have:

  • Free parking
  • Walking distance to public transit
  • Access to gym and other leisure activities in the building
  • Walking distance to Pike & Rose
  • Last but not least, at Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies all over Europe and North America.

 

Does this sound like an interesting role for you? Apply today and join our team!

This is a full-time position based in Rockville, MD. We will be reviewing applicants ongoing, and the position might be filled before the last application date. Icomera welcomes candidates from all backgrounds, and we value a diverse and inclusive work environment. For general questions about this position please contact [email protected].

To apply, send your CV in English in PDF format to [email protected] and write “PM Rockville, MD” in the subject box. Cover letter is not necessary.

Last day to apply is 10-27-2023.

At Icomera we value a diverse and inclusive work environment. We welcome candidates from all backgrounds.

 

About Icomera:

Icomera is the world’s leading provider of integrated connectivity solutions for trains, trams, buses, and coaches, serving millions of passengers and tens of thousands of vehicles on a daily basis. The IcoCrew now consist of 300+ employees globally. Icomera is headquartered in Gothenburg, Sweden, with main offices in the United States, Canada, the United Kingdom, Germany, France, Ireland, and Italy.

Icomera’s vision for green mobility within the public transport industry perfectly complements the wider mission of our parent company, Equans. As the global leader in multi-technical services with 74,000 employees working across 17 country hubs, Equans delivers customised solutions which connect, protect and energise territories, cities, buildings, industries and transport infrastructures, empowering their energy, industrial and digital transitions.

We are looking for looking for a customer service focused 2nd Line NOC Analyst to join our growing team at our Rockville, MD office and contribute to our ambition to deliver top class connectivity products and solutions to our customers in the transportation market. This is a technical role with the responsibility to keep the customers’ solution functioning and being proactive when it comes to finding trends and faults with the customers ́ products/solutions. You will be part of our global team across all locations such as Italy, France and Sweden, where the Icomera HQ is located.

 

Responsibilities:

  • Triage and prioritize issues escalated from the 1st line team in a timely fashion while providing feedback to 1st line on any issues that should not have been escalated.
  • Perform advanced technical troubleshooting to identify the cause of issues and required resolution path.
  • Carry out repetitive remote commissioning, software upgrades or other   configuration/change activities as required under direction from the project engineering or other teams.
  • Identify isolated issues that could be indicative of a more significant cause and initiate the major incident process if necessary.
  • Maintain the knowledge base for customer specific solutions, including recording fixes that could be applied by the 1st line team for issues that could be addressed without 1st line escalation in future.
  • Keep relevant asset register details up to date in the event of work carried out that alters the register (e.g., helping to commission a replacement piece of hardware)
  • Provide feedback to the project engineering team or other relevant stakeholders where there appears to be documentation missing or a solution might otherwise seem suboptimal.
  • 2nd line technicians should escalate and assist any new customers to troubleshoot issues that arise for any new services.

 

Who we are looking for:

You should be driven and be able to form long-term trusting relationships both internally and externally. You should be a highly organized self-starter who can prioritize delivering high quality results according to demanding timelines. You make sure to support your colleagues when they need it, and in turn they will be there to support you. Occasional travel to HQ as well as train rides will be necessary.

 

Requirements:

  • Bachelor’s degree in Computer science or equivalent.
  • Minimum 3 years work experience working in similar position.
  • Strong understanding of basic Linux concepts, including working with command line, checking logs and other general Linux sysadmin concepts.
  • Strong understanding of networking concepts
  • Fluent (written and spoken) in English. Other language-skills are a plus but not a must.

We offer:

  • An excellent team-focused environment.
  • An opportunity to be part of a truly innovative and fast-growing company.
  • A chance to make your mark on the future technology for public transport.
  • An extremely flexible, fun, and varied schedule.
  • A role containing a true mix of strategic and hands-on, both local and global.
  • Premium health insurance
  • Generous PTO policy
  • 401k matching up to 6% from day 1

 

In our new facility, you will also have:

  • Free parking
  • Walking distance to public transit
  • Access to gym and other leisure activities in the building
  • Walking distance to Pike & Rose
  • Last but not least, at Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies all over Europe and North America.

 

Does this sound like an interesting role for you? Apply today and join our team!

This is a full-time position based in Rockville, MD. We will be reviewing applicants ongoing, and the position might be filled before the last application date. Icomera welcomes candidates from all backgrounds, and we value a diverse and inclusive work environment. For general questions about this position please contact [email protected].

To apply, send your CV in English in PDF format to [email protected] and write “2nd Line NOC Analyst Rockville, MD” in the subject box. Cover letter is not necessary.

Last day to apply is 10-20-2023.

 

About Icomera:

Icomera is the world’s leading provider of integrated connectivity solutions for trains, trams, buses, and coaches, serving millions of passengers and tens of thousands of vehicles on a daily basis. The IcoCrew now consist of 300+ employees globally. Icomera is headquartered in Gothenburg, Sweden, with main offices in the United States, Canada, the United Kingdom, Germany, France, Ireland, and Italy.

Icomera’s vision for green mobility within the public transport industry perfectly complements the wider mission of our parent company, Equans. As the global leader in multi-technical services with 74,000 employees working across 17 country hubs, Equans delivers customised solutions which connect, protect and energise territories, cities, buildings, industries and transport infrastructures, empowering their energy, industrial and digital transitions.

Do you enjoy working with people and being the contact for customers both internally and externally? If so, join our team and be part of an organization committed to delivering exceptional services and fostering lasting customer relationships.

We are looking for a Solutions Engineer with a focus on designing and delivering solutions in different projects with Icomera’s innovative products. This role will lead and deliver project-based engineering workstreams and work packages, ensuring Icomera solutions are delivered to a consistent, high quality, tested standard, compliant to the customer and contractual requirements. You will be part of our global team across all locations such as Italy, France and Sweden, where the Icomera HQ is located.

 

Responsibilities:

  • Review customer requirements and best practice guidelines to design the solution architecture to meet the customer demands.
  • Prepare designs and specifications, schedules, cost estimates, deployment, installation, testing and/or commissioning of solutions.
  • Perform site surveys to develop and/or evaluate the installation design.
  • Lead and own the project’s design documentation (eg. system architecture, detailed solution description, BOM, Installation & commissioning procedure)
  • Refine and accurately document the system architecture design that will be implemented.
  • Produce base system configuration files and document procedures to roll these out on a larger scale.
  • Participate in First in Class Installations, make changes/modifications to fit installations.
  • Lead, complete and document customer solution testing.
  • Support the efficient and smooth transition of solutions into operational support including providing support and guidance for implementation issues.
  • Resolve/troubleshoot implementation problems and conduct initial user training.
  • Support, guide, and train Field Systems Engineers.
  • Own and drive requests to Supply Chain for new part numbers and hardware configuration.
  • Support sales technical activities

 

Who we are looking for:

You should be driven and be able to form long-term trusting relationships both internally and externally. You should be a highly organized self-starter who can prioritize delivering high quality results according to demanding timelines. You make sure to support your colleagues when they need it, and in turn they will be there to support you. Occasional travel to HQ as well as train rides will be necessary.

 

Requirements:

  • Bachelor’s degree in Electrical Engineering, Computer Science ICT networking or similar
  • Knowledge of the OSI network model, Layer 2 & 3, LAN, WAN & Cellular technologies.
  • Proven experience of reading and producing technical documentations, system architecture designs, electrical and mechanical drawings, datasheets and user guides
  • Experience of working with Linux, including managing O/S changes and writing scripts
  • Fluent (written and spoken) in English. Other language-skills are a plus but not a must.

We offer:

  • An excellent team-focused environment.
  • An opportunity to be part of a truly innovative and fast-growing company.
  • A chance to make your mark on the future technology for public transport.
  • An extremely flexible, fun, and varied schedule.
  • A role containing a true mix of strategic and hands-on, both local and global.
  • Premium health insurance
  • Generous PTO policy
  • 401k matching up to 6% from day 1

 

In our new facility, you will also have:

  • Free parking
  • Walking distance to public transit
  • Access to gym and other leisure activities in the building
  • Walking distance to Pike & Rose
  • Last but not least, at Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies all over Europe and North America.

 

Does this sound like an interesting role for you? Apply today and join our team!

This is a full-time position based in Rockville, MD. We will be reviewing applicants ongoing, and the position might be filled before the last application date. Icomera welcomes candidates from all backgrounds, and we value a diverse and inclusive work environment. For general questions about this position please contact [email protected].

To apply, send your CV in English in PDF format to [email protected] and write “SDM Rockville, MD” in the subject box. Cover letter is not necessary.

Last day to apply is 10-12-2023.

At Icomera we value a diverse and inclusive work environment. We welcome candidates from all backgrounds.

 

About Icomera:

Icomera is the world’s leading provider of integrated connectivity solutions for trains, trams, buses, and coaches, serving millions of passengers and tens of thousands of vehicles on a daily basis. The IcoCrew now consist of 300+ employees globally. Icomera is headquartered in Gothenburg, Sweden, with main offices in the United States, Canada, the United Kingdom, Germany, France, Ireland, and Italy.

Icomera’s vision for green mobility within the public transport industry perfectly complements the wider mission of our parent company, Equans. As the global leader in multi-technical services with 74,000 employees working across 17 country hubs, Equans delivers customised solutions which connect, protect and energise territories, cities, buildings, industries and transport infrastructures, empowering their energy, industrial and digital transitions.

Do you enjoy working with people and being the contact for customers both internally and externally? If so, join our team and be part of an organization committed to delivering exceptional services and fostering lasting customer relationships.

As a Service Delivery Manager (SDM) you will be responsible for the service delivery management of the Icomera solutions that are sold into our customer’s services. As such, this is a customer facing role providing the technical support. You will be part of our global team across all locations such as Italy, France and also Sweden, where the Icomera HQ is located.

 

Responsibilities:

  • Serve as the main interface between customers and Icomera for services related issues.
  • Develop service delivery plans based on Service Level Agreement (SLA) and Icomera’s internal best practices.
  • Monitor, control and report on adherence to contractual Key Performance Indicators (KPIs) and SLA’s.
  • Plan and execute Change and Release management tasks.
  • Work closely with supporting departments to test and execute changes.
  • Resolve issues that arise related to performance and service support processes.
  • Create and maintain a service knowledge base to ensure efficient service delivery.
  • Provide support with software testing of new firmware releases, new hardware, bug fixes etc.
  • Manage warranty repairs and spares for customer fleets.
  • Provide on-site support for network testing, analysis and requirement gathering from customer.
  • Be customer focused to ensure that relevant processes are followed and properly documented.
  • Other connected ad hoc tasks to support customer requirements.

 

Who we are looking for:

You should be driven and be able to form long-term trusting relationships both internally and externally. You enjoy the customer dialogue and are ready to go the extra mile to understand and resolve the issues that arise while keeping the connection to the agreed Service Level Agreement (SLA). You have a good technical aptitude to help with describing faults to technical experts and non-technical stakeholders. You should also have strong customer service and account management skills since you will be in direct contact with our customers. You should be a highly organized self-starter who can prioritize delivering high quality results according to demanding timelines. You make sure to support your colleagues when they need it, and in turn they will be there to support you. Occasional travel to HQ as well as train rides will be necessary.

 

Requirements:

  • Bachelor’s degree within IT or Telecom or equivalent as well as relevant work experience within the area.
  • Minimum 5+ years of experience, knowledge, and methods from working in IT, preferably in support or project environment with customer interaction or in a customer facing role within a service provision function.
  • Fluent (written and spoken) in English. Other language-skills are a plus but not a must.

We offer:

  • An excellent team-focused environment.
  • An opportunity to be part of a truly innovative and fast-growing company.
  • A chance to make your mark on the future technology for public transport.
  • An extremely flexible, fun, and varied schedule.
  • A role containing a true mix of strategic and hands-on, both local and global.
  • Premium health insurance
  • Generous PTO policy
  • 401k matching up to 6% from day 1

 

In our new facility, you will also have:

  • Free parking
  • Walking distance to public transit
  • Access to gym and other leisure activities in the building
  • Walking distance to Pike & Rose
  • Last but not least, at Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies all over Europe and North America.

 

Does this sound like an interesting role for you? Apply today and join our team!

This is a full-time position based in Rockville, MD. We will be reviewing applicants ongoing, and the position might be filled before the last application date. Icomera welcomes candidates from all backgrounds, and we value a diverse and inclusive work environment. For general questions about this position please contact [email protected].

To apply, send your CV in English in PDF format to [email protected] and write “SDM Rockville, MD” in the subject box. Cover letter is not necessary.

Last day to apply is 10-12-2023.

At Icomera we value a diverse and inclusive work environment. We welcomes candidates from all backgrounds.

 

About Icomera:

Icomera is the world’s leading provider of integrated connectivity solutions for trains, trams, buses, and coaches, serving millions of passengers and tens of thousands of vehicles on a daily basis. The IcoCrew now consist of 300+ employees globally. Icomera is headquartered in Gothenburg, Sweden, with main offices in the United States, Canada, the United Kingdom, Germany, France, Ireland, and Italy.

Icomera’s vision for green mobility within the public transport industry perfectly complements the wider mission of our parent company, Equans. As the global leader in multi-technical services with 74,000 employees working across 17 country hubs, Equans delivers customised solutions which connect, protect and energise territories, cities, buildings, industries and transport infrastructures, empowering their energy, industrial and digital transitions.

We are looking for a Field Service Engineer to join our operations team to help drive our ambition to deliver and service Icomera’s top class products and solutions to our customers in the transportation market. As a critical customer-facing team member, the FSE role will be based in New York. The FSE has the important responsibility to maintain the deployed solutions in both a rail and bus environment in their assigned area.  This role requires the ability to quickly assess, troubleshoot and resolve problems. In addition, the FSE will also be required to assist in the delivery, installation, and commissioning of new solutions. The FSE will report to the Field Systems Engineering Manager. You will be part of our global team across all locations such as Italy, France and Sweden, where the Icomera HQ is located.

 

Responsibilities:

  • Conduct technical analysis of product configurations to determine customer specific pricing.
  • Deep system fault resolution across all Icomera and approved 3rd party products.
  • On-site technical support, troubleshooting and equipment replacement of Icomera and approved 3rd party products.
  • Configuration and commissioning of Icomera and approved 3rd party products.
  • Participate in First of Class Installations Service testing and analysis Onsite installation surveys.

 

Who we are looking for:

You should be driven and be able to form long-term trusting relationships both internally and externally. You should be a highly organized self-starter who can prioritize delivering high quality results according to demanding timelines. You make sure to support your colleagues when they need it, and in turn they will be there to support you. Occasional travel to HQ as well as train rides will be necessary.

 

Requirements:

  • Computer Science or Electrical Engineering background degree or equivalent relevant technical experience background.
  • Wireless and data network telecommunications/IT experience.
  • Highly dependable team player with excellent interpersonal skills to communicate both verbal and written on various levels.
  • A self-start hands on leader that thrives in a challenging and upstart environment providing cutting edge solutions.
  • Ability to work flexible hours at times outside normal business hours and travel throughout the Icomera US Region.
  • Proficient administrative skills to comply with the customer specific processes and procedures, and day-to-day communication with team.
  • Ability to manage and update spare parts and on-site inventory.
  • Experience in working within the passenger transport industries.
  • Basic knowledge of Linux based operating systems.
  • Experience working with IP based networks.
  • Knowledge of the mobile network landscape and technologies.

We offer:

  • An excellent team-focused environment.
  • An opportunity to be part of a truly innovative and fast-growing company.
  • A chance to make your mark on the future technology for public transport.
  • An extremely flexible, fun, and varied schedule.
  • A competitive salary
  • A role containing a true mix of strategic and hands-on, both local and global.
  • Premium health insurance
  • Generous PTO policy
  • 401k matching up to 6% from day 1

 

Does this sound like an interesting role for you? Apply today and join our team!

This is a full-time position based in New York, New York. We will be reviewing applicants ongoing, and the position might be filled before the last application date. Icomera welcomes candidates from all backgrounds, and we value a diverse and inclusive work environment. For general questions about this position please contact [email protected].

To apply, send your CV in English in PDF format to [email protected] and write “FSE New York” in the subject box. Cover letter is not necessary.

Last day to apply is 10-20-2023.

 

About Icomera:

Icomera is the world’s leading provider of integrated connectivity solutions for trains, trams, buses, and coaches, serving millions of passengers and tens of thousands of vehicles on a daily basis. The IcoCrew now consist of 300+ employees globally. Icomera is headquartered in Gothenburg, Sweden, with main offices in the United States, Canada, the United Kingdom, Germany, France, Ireland, and Italy.

Icomera’s vision for green mobility within the public transport industry perfectly complements the wider mission of our parent company, Equans. As the global leader in multi-technical services with 74,000 employees working across 17 country hubs, Equans delivers customised solutions which connect, protect and energise territories, cities, buildings, industries and transport infrastructures, empowering their energy, industrial and digital transitions.

Das schwedische Unternehmen Icomera AB ist Pionier und weltweit marktführend im Bereich Connectivity Lösungen für Transportunternehmen. 2002 stattete Icomera als erstes Unternehmen Züge, Busse und Fähren mit mobilen Internetlösungen aus. Heute nutzen mehr als 1,5 Million Menschen wöchentlich, in mehr als 40 Ländern die mehrfach ausgezeichneten Lösungen aus dem Bereich WiFi, Infotainment und On-board Entertainment. In Deutschland zählen die Deutsche Bahn, Flixbus, Alstom, Siemens und viele andere zum Kundenstamm.

Würde es Dir Spaß machen innovative ICT-Lösungen entsprechend den Kundenanforderungen zu entwerfen, zu konfigurieren, zu testen und zu implementieren?

Möchtest Du eine Schlüsselrolle bei unseren ehrgeizigen Plänen spielen, innovative, branchenführende Lösungen zu entwickeln, um den öffentlichen Verkehr intelligenter, sicherer und attraktiver zu machen?

Dann suchen wir Dich zum nächstmöglichen Zeitpunkt für unser europäisches Solution-Engineering-Team, das sich auf die Umsetzung innovativer IT/OT-Projekte, insbesondere im Bahnsektor, auf hohem Niveau und unter Nutzung der Produkte und Lösungen von Icomera konzentriert.

 

Deine Aufgaben:

  • Entwerfen, Ausarbeiten und Präsentieren von Icomera -Produkt basierten technischen Designs
  • Anforderungsanalyse und Konzeptentwicklung in Projekten
  • Detaillierte Ausarbeitung von Lösungskonzepten und aktive Unterstützung der verschiedenen Projektarbeitspakete, vom Netzwerkdesign über die Konfiguration und Tests bis hin zur Dokumentation und Implementierung.
  • Interaktion zwischen Icomera-Teams (u.a. Projekt-, Sales-, Produkt- und Service Management) und den Projektteams des Kunden.
  • Aktive Schnittstelle zu den internen technischen Experten im Softwarebereich und in der Produktentwicklung.
  • Als Teil des europäischen Solution Engineering-Teams wird die Rolle an Projekten bei unseren europäischen Kunden beteiligt sein, daher ist mit Reisen innerhalb Europas zu rechnen.
  • Die Unternehmenssprache ist Englisch.

 

Verantwortlichkeiten:

  • Kundenanforderungen Ausarbeiten und Dokumentieren
  • Erstellen von Lösungsdesigns
  • Verfeinern und Dokumentieren von Systemarchitekturentwürfen
  • Überprüfung von Installationsentwürfen
  • Erstellen von Konfigurationsdateien für das Basissystem und Dokumentieren der Verfahren, um diese in größerem Umfang einzuführen
  • Funktionsabnahmetests entwickeln und durchführen
  • Übergabe abgeschlossener Projekte an die Mitarbeiter des Service Managements und des technischen Supports

Dein Profil:  

  • Abschluss in Informatik oder IT-Netzwerken oder Hintergrund in IT-Netzwerktechnik oder ähnlichem
  • Starke LAN/WAN-Netzwerkfähigkeiten
  • Erfahrung im Design von Systemarchitekturen
  • Erfahrung in der Erstellung technischer Dokumentation
  • Linux-Erfahrung
  • Starker Teamplayer mit hervorragenden kommunikativen Fähigkeiten
  • Eigenständigkeit
  • Fähigkeit, in einem schnelllebigen Umfeld Prioritäten zu setzen und sich anzupassen, um die Ziele des Unternehmens zu erreichen
  • Strukturierte Arbeitsweise
  • Deutsch und Englisch fließend

 

Wünschenswert:

  • Professionelle Erfahrung im Umfeld von WiFi- Anbietern oder in Unternehmen des öffentlichen Personenverkehrs
  • Professionelle Erfahrung mit IP-basierten Netzwerken
  • Kenntnisse der Mobilfunklandschaft und der eingesetzten Technologien in Deutschland und Europa
  • Interkulturelle Kompetenz und erste Erfahrung im internationalen Umfeld
  • Gelegentliche Reisebereitschaft insbesondere in Europa und nach Göteborg, Schweden (Unternehmenssitz)

 

Wir bieten:

  • Du schaffst viel und bekommst nicht weniger zurück: Werde Teil von Icomera und sei Teil der Digitalisierung und der grünen Mobilität
  • Arbeite in einem dynamischen, internationalen Team mit schwedischen Werten und spannenden internationalen Perspektiven in zentraler Lage in Frankfurt am Main
  • Neueste Arbeitsmittel (eigenes Smartphone, Laptop etc.)
  • Zusätzliche Vorteile wie z.B. kostenloses Obst und Kaffee im Büro und ein vergünstigter Tarif in unserem Partnerfitnessstudio
  • Attraktive Zuschüsse zur Beruflichen Altersvorsorge (BAV) und RMV Ticket
  • Sowie ein attraktives Gehaltspaket rundet unser Angebot an Dich ab

 

Können wir Dich für diese Herausforderung begeistern?

Dann freuen wir uns darauf, Dich kennen zu lernen! Sende Deine Bewerbungsunterlagen (Anschreiben und Lebenslauf, inkl. Verfügbarkeit und Gehaltsvorstellungen) an Frau Kanaga unter [email protected].

Icomera Germany GmbH, Theodor-Stern-Kai 1, 60596 Frankfurt / Main

Deine Aufgaben:

  • Du entwickelst proaktiv die technischen Services mit dem Kunden auf Basis der internen Best Practices von Icomera
  • Du bist verantwortlich für das operative Servicemanagement gemäß dem jeweils gültigen Service Level Agreement (SLA)
  • Du bist in Operations der Hauptansprechpartner zum Kunden, baust langfristige Kundenbeziehung auf, fungierst als erster Ansprechpartner sowie als Eskalationsebene bei operativen Störungen
  • Du analysierst Kennzahlen der Servicebereitstellung und leitest daraus Maßnahmen ab. Die Überwachung, Kontrolle und Berichterstattung über die Einhaltung vertraglicher KPIs gehören ebenfalls zu Deinen Aufgaben
  • Du vertrittst  Icomera in regelmäßigen Meetings mit dem Kunden
  • Du erstellst neue Releases in Zusammenarbeit mit dem Projektmanagement für die Umsetzung von internen und externen Anforderungen
  • Du überwachst proaktiv die zugewiesenen Flotten um Probleme/Muster zu finden, Risiken zu minimieren und Systemausfallzeiten zu verhindern
  • Du ergreifst Maßnahmen, um Störungen zu beseitigen oder zu minimieren (Problem- und Incidentmanagement)
  • Du planst und führst Maßnahmen im Rahmen von Changemanagement mit Unterstützung von anderen Abteilungen (z.B. Engineering, L1+2 NOC, Projektmanagent usw.) durch
  • Du stellst sicher, dass die Dokumentation der durchgeführten Maßnahmen erfolgt und die interne Wissensdatenbank gepflegt und auf dem neuesten Stand gehalten wird. Es ist Dir ein Anliegen, dass Servicebereitstellung dadurch effizienter erfolgen kann, und dass unterstützende Abteilungen und andere Service-Stakeholder über die richtigen Informationen verfügen
  • Du koordinierst und unterstützt beim Softwaretest neuer Firmware-Releases, neuer Hardware, Bugfixes etc
  • Du agierst als Kunden-Champion innerhalb von Icomera

 

Dein Profil:

  • Du verfügst über ein abgeschlossenes Studium im Bereich Informatik, Ingenieurwesen oder Betriebswirtschaftslehre mit technischer Affinität und über mehrere Jahre Berufserfahrung. Alternativ verfügst Du über eine abgeschlossene Berufsausbildung und langjährige Berufserfahrung in einer vergleichbaren Position
  • Stark ausgeprägte Service-, Kunden- und Qualitätsorientierung
  • Du verfügst über ein ausgeprägtes Verhandlungsgeschick und die Fähigkeit, mit Konflikten umzugehen
  • Du bist ein hochgradig organisierter Selbststarter, der Prioritäten setzen kann, um qualitativ hochwertige Ergebnisse gemäß anspruchsvollen Zielvorgaben zu liefern
  • Du bist gut im Multitasking und im Management von Prozessen in einer geschäftsorientierten Umgebung
  • Du bist ein starker Teamplayer mit exzellenten zwischenmenschlichen und kommunikativen Fähigkeiten
  • Verhandlungssichere Deutsch- und Englischkenntnisse in Wort und Schrift sind ein Muss
  • Gute Präsentations- und Dokumentationsfähigkeiten

Wünschenswert:

  • Professionelle Erfahrung in der WiFi- oder Personenbeförderungsbranche
  • Grundkenntnisse von Linux-basierten Betriebssystemen
  • Professionelle Erfahrung mit IP-basierten Netzwerken
  • Kenntnisse der Mobilfunklandschaft und der eingesetzten Technologien in Deutschland und Europa
  • Erfahrung in der Arbeit in einer ITIL-Umgebung oder Schulung nach ITIL-Standards
  • Projektmanagementschulung (Prince2 oder PMP oder gleichwertig)

 

Wir bieten:

  • Du schaffst viel und bekommst nicht weniger zurück: Werde Teil von Icomera und sei Teil der Digitalisierung und der grünen Mobilität
  • Arbeite in einem dynamischen, internationalen Team mit schwedischen Werten und spannenden Perspektiven mit Start-up Charakter in zentraler Lage in Frankfurt am Main
  • Neueste Arbeitsmittel (eigenes Smartphone, Laptop etc.)
  • Zusätzliche Vorteile wie z.B. kostenloses Obst und Kaffee im Büro und ein vergünstigter Tarif in unserem Partnerfitnessstudio
  • Attraktive Zuschüsse zur Beruflichen Altersvorsorge (BAV) und RMV Ticket
  • Sowie ein attraktives Gehaltspaket rundet unser Angebot an Dich ab

 

Können wir Dich für diese Herausforderung begeistern?

Dann freuen wir uns darauf, Dich kennen zu lernen! Sende Deine Bewerbungsunterlagen (Anschreiben und Lebenslauf, inkl. Verfügbarkeit und Gehaltsvorstellungen) an Frau Guth unter [email protected].

Vertraulichkeit sichern wir Dir selbstverständlich zu.

Icomera Germany GmbH
Theodor-Stern-Kai 1
60596 Frankfurt / Main

Jetzt bewerben

Position: Service Delivery Manager

Homepage: www.icomera.com

Location: Frankfurt am Main, Deutschland

Deine Aufgaben:

  • Ferninstallation und Konfiguration der Software auf Icomera-Routern, die in Zügen und
    Bussen namhafter Reiseunternehmen weltweit eingesetzt sind
  • Überwachung von Flotten mit Monitoring-Applikationen
  • Testen von Softwareinstallationen und -konfigurationen auf Routern und Access Points
  • Durchführung und Kontrolle von Softwarekonfigurationen auf Zug- und Bus-Flotten
  • Troubleshooting, proaktives Problemmanagement und Reporting an das 3rd-line Team nach der Fehlersuche
  • Aktive Schnittstelle zu den internen technischen Experten im Softwarebereich, dem Service Delivery – sowie Project Management und dem globalen Engineering Team

 

Dein Profil:

  • Bachelorabschluss im Bereich IT, eine technische Ausbildung als Fachinformatiker/in Systemintegration oder eine vergleichbare Ausbildung
  • Erste Berufserfahrung in einer vergleichbaren Tätigkeit setzen wir voraus
  • Gewissenhafte Arbeitsweise im Umfeld hoher technischer Verantwortung
  • Hohe Kunden- und Serviceorientierung
  • Hohes Maß an Team­fä­hig­keit so­wie Lern­be­reit­schaft und Moti­vation
  • Strukturierte Arbeitsweise
  • Deutsch und Englisch fließend
  • Erste Erfahrung mit Linux-Kommandozeile und -Scripting/Grundkenntnisse von Linux-basierten Betriebssystemen
  • Kenntnisse in HTML und CSS von Vorteil

 

Wünschenswert:

  • Professionelle Erfahrung im Umfeld von WiFi- Anbietern oder in Unternehmen des öffentlichen Personenverkehrs
  • Professionelle Erfahrung mit IP-basierten Netzwerken
  • Kenntnisse der Mobilfunklandschaft und der eingesetzten Technologien in Deutschland und Europa
  • Erfahrung in der Arbeit in einer ITIL-Umgebung oder Schulung nach ITIL-Standards
  • Interkulturelle Kompetenz und erste Erfahrung im internationalen Umfeld
  • Gelegentliche Reisebereitschaft insbesondere innerhalb Deutschlands und nach Göteborg, Schweden (Unternehmenssitz)

Wir bieten:

  • Du schaffst viel und bekommst nicht weniger zurück: Werde Teil von Icomera und sei Teil der Digitalisierung und der grünen Mobilität
  • Arbeite in einem dynamischen, internationalen Team mit schwedischen Werten und spannenden Perspektiven mit Start-up Charakter in zentraler Lage in Frankfurt am Main
  • Neueste Arbeitsmittel (eigenes Smartphone, Laptop etc.)
  • Zusätzliche Vorteile wie z.B. kostenloses Obst und Kaffee im Büro und ein vergünstigter Tarif in unserem Partnerfitnessstudio
  • Attraktive Zuschüsse zur Beruflichen Altersvorsorge (BAV) und RMV Ticket
  • Sowie ein attraktives Gehaltspaket rundet unser Angebot an Dich ab

 

Können wir Dich für diese Herausforderung begeistern?

Dann freuen wir uns darauf, Dich kennen zu lernen! Sende Deine Bewerbungsunterlagen (Anschreiben und Lebenslauf, inkl. Verfügbarkeit und Gehaltsvorstellungen) an Frau Kanaga unter [email protected].

Icomera Germany GmbH
Theodor-Stern-Kai 1
60596 Frankfurt / Main

Position: 2nd level Analyst (Systemintegartion)
Homepage: www.icomera.com
Location: Frankfurt am Main, Deutschland

Icomera, a technology company, is looking for a Project Engineer to join our team within DG8 and contribute to our ambition to deliver top class connectivity products and solutions to our customers in the transportation market.

Icomera is the world’s leading provider of wireless Internet connectivity for public transport, serving millions of passengers and tens of thousands of vehicles daily. We are a global team of highly talented individuals, contributing to the technologies that are changing the way we think about travel. We have established a track record of consistently identifying and delivering solutions that improve the societal, economic and environmental value of public transport, developing more than 30 patented technologies as part of our steadfast devotion to innovation. Icomera is proud to foster a culture of inclusivity and equality, where every person can realise their potential.

DG8 deign & engineering, a division of Icomera UK Ltd (part of the wider EQUANS organisation), are an established design and engineering group based in Derby; our creative and versatile group of designers and engineers are experienced in delivering design led projects from concept to implementation.

We mainly work for clients within the Rail transport sector and our team have extensive experience of the Rail vehicle market, working at all tiers of the supply chain.

The majority of DG8’s work is UK based, but there have been occasions where we have been requested to support UK companies in overseas markets. This opportunity has allowed us to develop our skills and knowledge base as well as allowing us to work with a variety of rolling stock, operators, and manufacturers.

 

About the Job:

  • Take technical responsibility for the compliant delivery of all assigned projects, leading all linked disciplines to ensure a solution is delivered that meets all relevant standards and quality expectations within the committed timescales. This will include the production/checking of technical documents and checking of drawings to agreed standards.
  • Undertake related activities to ensure that the requirements of the customer and the company are always upheld. This will include on site surveys, on-site support for First in Class installations, Site Acceptance Tests and Factory Acceptance Tests and First Article Inspections.
  • Apply relevant legal and safety standards applicable to project activities to provide a professional quality service that is within budgetary and programme constraints.
  • Responsible for the reporting and management of resources to assist in the delivery of projects undertaken for the company.
  • The company reserves the right to require the employee to undertake additional tasks or duties as may be within the employees’ capabilities, from time to time both on the company and/or customer’s site.

 

Key Duties

  • Takes technical responsibility for all assigned projects.
  • Technically lead engineering design based projects from start to finish.
  • Ensure the links between the customer/wider stakeholders and project team are managed and the flow of information between all parties is maintained.
  • To deliver an end product that meets the needs of all stakeholders, conforms to professional and recognised industry standards, within the company’s quality, safety and environmental policies and management system.
  • Ensure all work is independently checked.
  • To support the company in sales and marketing activity and promoting the companies’ capabilities wherever possible.

Who You Are:   

Knowledge, Skills and Abilities:

  • Understanding and knowledge of the UK Rail Industry and its associated standards and regulations.
  • Chartered member of IMechE or IET or other similar professional body or working towards chartered status.
  • BEng/MEng degree qualified in relevant Engineering discipline to a classification of 2:2 or better, is preferable.
  • Proven track record of successful project delivery across a broad range of engineering and/or design led projects.
  • Ability to communicate effectively and constructively on all levels as part of a team, or as an individual, when representing the company.
  • Adaptable and flexible approach to problem solving and undertaking work.
  • Proven ability of managing multi project delivery.

 

Our Offer:

  • an excellent team-focused environment
  • an opportunity to be a part of a truly innovative and fast-growing company
  • a chance to make your mark on the future technology for public transport
  • a Competitive salary
  • an extremely flexible, fun and varied schedule
  • 25 days annual holiday per calendar year – increasing one day per year following completion of 2 years employment, then 1 additional day per year until a maximum of 30 days
  • Company benefits such as pensions, gym contributions, Specsavers vouchers and much more.
  • at Icomera, you will get a chance to work on products that are visible by many users
  • worldwide, including passengers for some of the largest train and bus companies in Europe and North America

Does this sound like an interesting challenge for you?

 

Apply today and join our team!

The position is based in the Derby office and is a full-time employment position. If you have any questions, feel free to contact Jenny Hughes on [email protected]

Send your application to: [email protected]

 

About Icomera

The IcoCrew now consist of 300+ employees globally. Icomera is headquartered in Gothenburg, Sweden, with main offices in the United States, Canada, the United Kingdom, Germany, France, Ireland and Italy.

Icomera’s vision for green mobility within the public transport industry perfectly complements the wider mission of our parent company, EQUANS. As the global leader in multi-technical services with 74,000 employees working across 17 country hubs, EQUANS delivers customised solutions which connect, protect and energise territories, cities, buildings, industries and transport infrastructures, empowering their energy, industrial and digital transitions.

Icomera, a technology company, is looking for an Electrical Engineer to join our team within DG8 and contribute to our ambition to deliver top class connectivity products and solutions to our customers in the transportation market.

DG8 Design & Engineering, a division of Icomera UK Ltd (part of the wider Equans organisation), are an established design and engineering group based in Derby; our creative and versatile group of designers and engineers are experienced in delivering design led projects from concept to implementation.

We mainly work for clients within the Rail transport sector and our team have extensive experience of the Rail vehicle market, working at all tiers of the supply chain.

The majority of DG8’s work is UK based, but there have been occasions where we have been requested to support UK companies in overseas markets. This opportunity has allowed us to develop our skills and knowledge base as well as allowing us to work with a variety of rolling stock, operators, and manufacturers.

 

About the Job:

The Electrical Engineer role within the DG8 business is required to take technical responsibility for the day-to-day delivery of electrical design tasks, consisting of, but not limited to drawings, parts specifications, risk assessments, installation procedures and calculations. Working with all linked disciplines to ensure a solution is delivered that meets all relevant legal and safety standards as well as quality expectations within the committed timescales. This role is part of a wider team of electrical engineers but is required to work in conjunction with the assigned Project Engineer, Structural Engineer, and Design Engineer amongst others.

This role also requires the successful applicant to undertake vehicle surveys as well as on-site installation support. Therefore, travel is an essential part of the role, and this can be anywhere within the UK and potentially further afield.

The engineer will also undertake related activities to ensure that the requirements of the customer and the company are always upheld. This will include tasks such as client design reviews, internal design reviews and standards compliance reviews.

 

Key Duties:

  • Undertake work on a variety of projects completing electrical design concepts, schematic and wiring diagrams, calculations, and engineering documents.
  • Provide guidance to junior electrical engineers.
  • Actively participate in design reviews with customers and internally with project teams.
  • Check other electrical engineers’ technical drawings and documents as part of the DG8 drawing production process and for compliance to agreed standards.
  • Liaise with customers and suppliers to gain information to allow the design to proceed through to completion.
  • Communicate with other members of the project team providing input in the overall production of design packages.
  • As and when required, undertake vehicle surveys on-site to gain the information required to start the design process.
  • When necessary, provide on-site technical support including fault finding.

 

Who You Are:

Knowledge, Skills and Abilities:

  • A working knowledge of UK rolling stock and UK rail industry engineering design led projects.
  • A working knowledge of our key customers and the interaction between Train Operating Companies and Rolling Stock Leasing Companies.
  • An understanding of engineering drawings, including mechanical installation.
  • Creation of electrical schematics and wiring diagrams from first principles along with the checking of said drawings and associated documents.
  • A UK spec accredited degree in electronic and electrical engineering (or similar) and in possession of or working towards chartership status with a recognised industry body.
  • Experience of schematic and wiring diagram drawing production, ideally in Siemens Solid Edge software.
  • A proven track record of leading small teams in the production of on train electrical design solutions from concept to installation.
  • Practical experience in field installation and fault finding.
  • IT literate with sound knowledge of Windows (10 or 11) and CAD systems – ideally Siemens Solid Edge.
  • Ability to lead teams and supervise fitments.
  • Capacity to communicate effectively and constructively on all levels as part of a team or as an individual, when representing the company.

 

Our Offer:

  • an excellent team-focused environment
  • an opportunity to be a part of a truly innovative and fast-growing company
  • a chance to make your mark on the future technology for public transport
  • a Competitive salary
  • an extremely flexible, fun and varied schedule
  • 25 days annual holiday per calendar year – increasing one day per year following completion of 2 years employment, then 1 additional day per year until a maximum of 30 days
  • Company benefits such as pensions, gym contributions, Specsavers vouchers and much more.
  • Perkbox benefits and reward platform
  • at Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies in Europe and North America

 

Does this sound like an interesting challenge for you?
Apply today and join our team!

The position is based in the Derby office and is a full-time employment. If you have any questions, feel free to contact Jenny Hughes on [email protected] Send your application to: [email protected]

 

About Icomera

The IcoCrew now consist of 300+ employees globally. Icomera is headquartered in Gothenburg, Sweden, with main offices in the United States, Canada, the United Kingdom, Germany, France, Ireland and Italy. Icomera’s vision for green mobility within the public transport industry perfectly complements the wider mission of our parent company, Equans. As the global leader in multi-technical services with 74,000 employees working across 17 country hubs, Equans delivers customised solutions which connect, protect and energise territories, cities, buildings, industries and transport infrastructures, empowering their energy, industrial and digital transitions.

 

Privacy: for more info on how we process your personal data, have a look at icomera.com/legal

We are always looking for the best talent. Icomera is headquartered in Gothenburg, Sweden, with main offices in the United Kingdom, Germany, France, Italy, the United States, and Canada. We are happy to accept applications from anyone who already has the right to work in these countries (for example, EU citizenship).

Please send your CV and cover letter to [email protected].

We only engage in direct recruitment; calls or CVs received via recruitment agencies will not be accepted.