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Icomera, a fast-growing technology company, is looking for a Field Service Engineer (FSE) to join our operations team to help drive our ambition to deliver and service Icomera’s top class products and solutions to our customers in the transportation market. This role is based in Chicago, IL.

 

The Role:

As a critical customer facing team member, the FSE role will be based in Chicago, IL. The FSE has the important responsibility to maintain the deployed solutions on both a rail and bus environment in their assigned area.  It is essential that the FSE can quickly assess, troubleshoot, and resolve problems. In addition, the FSE will also be required to assist in the delivery, installation, and commissioning of new solutions.

 

Responsibilities:

  • Installation, configuration, and commissioning of Icomera’s products, CCTV, and other on-board 3rd party value added solutions into train & bus vehicles
  • Pre and Post sales on-site technical support
  • Deep system fault resolution across the Icomera product range
  • Service testing, analysis and troubleshooting of reported problems
  • Document and update the required reports and tickets
  • On-site installation surveys
  • Perform routine preventive maintenance work for Icomera solution on train & bus vehicles and implement a repair to ensure minimal service disruption and impact to customer
  • Carry out mobile coverage surveys

 

We believe you should have the following:

  • Computer Science or Electrical Engineering background degree or equivalent relevant technical experience background
  • Wireless and data network telecommunications/IT experience
  • Excellent diagnostic skills
  • Highly dependable team player with excellent interpersonal skills to communicate both verbal and written on various levels
  • A self-start hands on leader that thrives in a challenging and upstart environment providing cutting edge solutions
  • Problem solver with the ability to work under pressure
  • Flexible to work long hours when required
  • Strong work ethics and values
  • Ability to work flexible hours at times outside normal business hours and travel throughout the Icomera US Region
  • Proficient administrative skills to comply with the customer specific processes and procedures, and day-to-day communication with team
  • Ability to manage and update spare parts and on-site inventory
  • Experience in working within the passenger transport industries
  • Basic knowledge of Linux based operating systems
  • Experience working with IP based networks
  • Knowledge of the mobile network landscape and technologies

 

Icomera offers you:

  • An excellent team-focused working environment
  • An opportunity to be a part of a truly innovative and fast-growing market
  • A chance to make your mark on the future of technology for transport
  • A competitive salary
  • An extremely flexible, fun, and varied schedule
  • At Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies in Europe and North America

 

This is a full-time position based in Chicago -IL. If you have any questions, feel free to contact Sabrine Wood at Sabrine.wood@icomera.com

To apply, send your application to recruitment@icomera.com and write “Field Services Engineer – IL” in the subject box.

 

Apply today and join our team!

Icomera is looking for a 1st Line Network Operations Center (NOC) Analyst to join our team and contribute to our ambition to deliver top-class connectivity products and solutions to our customers in the transportation market.

The successful candidate will proactively care for all Icomera supported fleets to find issues, respond to anomalies detected by Icomera monitoring systems and always provide excellent support to customers, passengers, and colleagues.

This role is part of a shift pattern including shifts from 5 AM -3 PM, 3 PM – 1 AM and 7 PM – 5 AM (10 Hours / day and 4 days / Week). Scheduled shifts will be provided in advance.

 

Key Duties

  • Handle queries and issues received from customers or end-users to ensure they are handled quickly, either by phone, emails, or live chat
  • Proactively monitor assigned networks, servers, critical applications, and Icomera customer devices for faults and performance deficiencies in accordance with established Service Level Agreements.
  • Utilize Icomera ticketing system to raise, track, and escalate faults, customer requests, etc.
  • Take ownership and drive issues to resolution
  • Manage daily support tasks by following set instructions
  • Proactively monitor fleets to find issues/patterns to prevent, eliminate and minimize issues and system downtime.
  • Work closely with Icomera Technical Service Managers on reporting, trends, periodic updates, software upgrades, and configuration changes.
  • Work closely with Field Service Engineers by providing accurate information needed when they are on-site performing repairs and maintenance activities.
  • Assist Icomera customers with technical support and reports
  • Guide and support “customers and end-users”
  • Working shifts on a 24×7 365 global schedule
  • Available for rotation shift work, weekends, and holidays.
  • Escalate issues to the correct group, person, or manager if needed
  • Occasional site visits to troubleshoot and replace hardware, if required
  • Ride trains to do performance testing as and when needed
  • Report any issues to the manager

You will have the following knowledge, skills & experience:

  • Able to offer technical support to customers both over the phone, live chat, and via email
  • Able to guide end-users through technical issues and configurations
  • Knowledge of WiFi Networks and Linux an advantage
  • Customer support experience is required
  • Network troubleshooting and configuration an advantage
  • Prolonged work in front of a computer is required
  • Flexible shift working is required working as part of a global support desk

 

What we offer you:

  • an excellent team-focused environment
  • an opportunity to be a part of a truly innovative and fast-growing company
  • a chance to make your mark on the future technology for public transport
  • a competitive salary and benefits package
  • an extremely flexible, fun, and varied schedule
  • at Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies in Europe and North America

 

The position is based in the Bethesda, MD office and is a full-time position. If you have any questions, feel free to contact Sabrine Wood at Sabrine.wood@icomera.com

Send your application to: recruitment@icomera.com

Apply today and join our team!

Icomera, a fast-growing technology company, is looking for a Field Service Engineer (FSE) to join our operations team to help drive our ambition to deliver and service Icomera’s top class products and solutions to our customers in the transportation market. This role is based in Miami, FL.

 

The Role:

As a critical customer facing team member, the FSE role will be based in Miami, FL. The FSE has the important responsibility to maintain the deployed solutions on both a rail and bus environment in their assigned area.  It is essential that the FSE can quickly assess, troubleshoot, and resolve problems. In addition, the FSE will also be required to assist in the delivery, installation, and commissioning of new solutions.

 

Responsibilities: 

  • Installation, configuration, and commissioning of Icomera’s products, CCTV, and other on-board 3rd party value added solutions into train & bus vehicles
  • Pre and Post sales on-site technical support
  • Deep system fault resolution across the Icomera product range
  • Service testing, analysis and troubleshooting of reported problems
  • Document and update the required reports and tickets
  • On-site installation surveys
  • Perform routine preventive maintenance work for Icomera solution on train & bus vehicles and implement a repair to ensure minimal service disruption and impact to customer
  • Carry out mobile coverage surveys

 

We believe you should have the following:

  • Computer Science or Electrical Engineering background degree or equivalent relevant technical experience background
  • Wireless and data network telecommunications/IT experience
  • Excellent diagnostic skills
  • Highly dependable team player with excellent interpersonal skills to communicate both verbal and written on various levels
  • A self-start hands on leader that thrives in a challenging and upstart environment providing cutting edge solutions
  • Problem solver with the ability to work under pressure
  • Flexible to work long hours when required
  • Strong work ethics and values
  • Ability to work flexible hours at times outside normal business hours and travel throughout the Icomera US Region
  • Proficient administrative skills to comply with the customer specific processes and procedures, and day-to-day communication with team
  • Ability to manage and update spare parts and on-site inventory
  • Experience in working within the passenger transport industries
  • Basic knowledge of Linux based operating systems
  • Experience working with IP based networks
  • Knowledge of the mobile network landscape and technologies

 

Icomera offers you:

  • An excellent team-focused working environment
  • An opportunity to be a part of a truly innovative and fast-growing market
  • A chance to make your mark on the future of technology for transport
  • A competitive salary
  • An extremely flexible, fun, and varied schedule
  • At Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies in Europe and North America

 

This is a full-time position based in Miami, Florida. If you have any questions, feel free to contact Sabrine Wood at Sabrine.wood@icomera.com

To apply, send your application to recruitment@icomera.com and write “Field Services Engineer – FL” in the subject box.

Apply today and join our team!

Icomera has a vacancy for an exciting and challenging role based in Chatham, Kent. We are looking for an Project Controller to join the team responsible for delivering high value, technically complex projects from design to delivery.

We are looking for someone who is passionate about project management to join our project management team. By working closely with a team of experienced Project Managers, we will provide you with the opportunity to be part of the project lifecycle, financial planning, risk mitigation, quality management, stakeholder management and the like. In addition, by taking responsibility for the management of smaller projects, you will have the opportunity to develop your project management skillset, as you will be working closely with internal and external customers and suppliers within the Rail industry.

This role is an ideal opportunity for someone who is looking to apply, expand and improve its project management expertise.

Key Duties:

  • Assist Project Managers with the management and coordination of all aspects of projects
  • Assist Project Managers produce monthly reports in line with the project/customer and Icomera reporting calendar, providing details on progress, actuals, forecast and explanation of variances
  • Monitor project performance and develop Key Performance Indicators (KPI) in line with Icomera and ENGIE Ineo new project governance requirements
  • Oversee the project administrative processes and maintain accurate project documentation files in a timely manner
  • Ensure that project controls processes are consistently applied across the project
  • Facilitate meetings, by arranging it, distributing agenda, taking meeting notes, distributing minutes of the meeting and following up on actions
  • Assist in preparation of Support Mobilisation Checklist (SMC) process

 

You will have the following knowledge, skills & experience:
Knowledge, Skills and Abilities:

  • Prince2, CAPM or similar certification is preferable
  • Solid experience and knowledge in financial management
  • Proficiency in using computers and MS Office Suite, especially MS Excel, MS PowerPoint and MS Project
  • User experience using SAP project management module, in processes such as cost and planning budget, scheduling, requisitioning of materials and services
  • Ability to review and monitor job progress reports and ability to provide reporting to management
  • Good planning and organization skills
  • Strong team player with good work ethics, excellent interpersonal and communication skills
  • Full driving license

 

Experience and Education:

  • 2 – 5 years’ experience working in a project environment
  • Business Administration background or similar desirable
  • Able to travel within UK and ability to work unsocial hours when reasonably required

 

What we offer you:

  • An excellent team-focused environment
  • An opportunity to be a part of a truly innovative company
  • A chance to make your mark on the future technology for public transport
  • A competitive salary
  • An extremely flexible, fun and varied schedule
  • 25 days annual holiday per calendar year – increasing one day per year following completion of 2 years employment, then 1 additional day per year until a maximum of 28 days
  • Company benefits such as pensions, gym contributions, Specsavers vouchers and much more.
  • At Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies in Europe and North America

 

The position is based in the Chatham office and is a full-time employment. If you have any questions, feel free to contact Alfonso Rodriguez on alfonso.rodriguez@icomera.com

Send your application to: recruitment@icomera.com

Apply today and join our team!

Are you a Software Test Engineer with a few years of experience and looking for your next big challenge? Do you want to focus on software testing in a product company? Do you want to work in a market-leading Swedish company?

We are now looking for a tester to be a part of our growing Embedded Software team!

 

What Icomera offers you:

  • an excellent team-focused environment
  • an opportunity to be a part of a truly innovative and fast-growing company
  • a chance to make your mark on the future technology for public transport
  • Flexible, fun and varied schedule
  • Company benefits based on collective agreement and health care contribution
  • at Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies in Europe and North America.

 

Responsibilities:

As a test engineer you will be working in one of our agile teams that develop the proprietary frameworks and test cases used to evaluate the physical components of our wireless broadband connectivity platform. The frameworks combine black and gray box techniques to ensure the quality of our products during feature development, and as it leaves the factory line and is handed over to the customer.

The frameworks are mostly developed in Python with graphical components utilizing e.g. Qt, Flask/Quart, Django and JavaScript. Experience with web-app development and deployment is merited. Our products and test frameworks run on Linux.

The team is also expected to take part in the development and evaluation of product requirements to give a testability perspective.  a Software Test Engineer you will be working in one of our agile teams that develop management tools that are part of our cloud based wireless broadband connectivity platform. Your focus will be on the test and quality assurance part of the software development process.

You will work mostly in Python (Qt GUI Framework and Flask/Quart & Django Web Frameworks) and  Javascript. You will also use PostgreSQL databases and need a good knowledge of Linux (mostly network, deployment of web-apps and maintenance).

As we are working according to the agile methodology we expect you to be comfortable with this and prefer that way of working. The day-to-day work includes both development of new solutions and maintaining existing solutions and making sure that they are optimized to the needs of our clients.

It is also a natural part of our work to find a good balance regarding Quality, Delivery and Cost (QDC) so that we can deliver high-quality code within the deadlines of various projects.

 

We believe you:

  • have a technical education within computer science, software engineering and/or telecom.
  • have two to three years of experience in software testing.
  • speak fluent English and basic Swedish.

Furthermore we believe you love to work together with others in a team. You understand the importance of being open and transparent and respectful to others. You think it is crucial to contribute to a blameless environment where everyone feels safe to make changes. Where people are comfortable to voice their opinions. Where it is safe to make mistakes. Where we share knowledge and help each other to achieve our common goals.

You see the importance as a tester to stay close to the customer. To learn their pains and gains and what they aspire to achieve and use that knowledge to build great products.

You value Agile principles and apply them in your daily work.

 

More about the position and how to apply:

Due to summer holidays in Sweden our response to your application will take longer than usual, but feel free to send in your application today and enjoy the summer!

This is a full time position based at our Headquarters in Gothenburg at Odinsgatan 28. We are primarily working from home at the moment due to the Covid-19 restrictions. We will be reviewing applicants ongoing and the position might be filled before the last application date. Icomera welcomes candidates from all backgrounds and we value a diverse and inclusive work environment. For general questions about this position please contact HR Business Partner Shikar Karim at shikar.karim@icomera.com

 

To apply, send your CV in PDF format to recruitment@icomera.com and write “Software Test Engineer” in the subject box. Cover letter is not necessary. Last day to apply is 2021-09-30.

Apply today and join our team!

 

Searchwords: testing, tester, software test engineer, quality assurance, QA, testare, mjukvaru-testare, developer

Are you an Frontend developer with a few years of experience and looking for your next big challenge? Do you want to focus on Frontend development using React? Do you want to work in a market-leading Swedish company?

We are now looking for a developer to be a part of our growing Software Solutions team!

 

Responsibilities:

As a frontend developer you will be working in one of our agile teams developing management tools that is part of our cloud based wireless broadband connectivity platform. Your focus will be on the frontend part of the application even though your team also works with backend development and are responsible for the full delivery of customer value when building features. By that you also have the possibility to do backend development as well.

You will work mostly in React and Javascript but will also be exposed to other languages such as TypeScript and Ruby. Frameworks used today are for example Flask and Ruby on Rails. We use Git for version control.

We organize our work in an independent way and we are all responsible for creating and performing unit-testing and functional testing of our own code. You should take pride in writing code that is readable, understandable and testable. As we are working according to the agile methodology we expect you to be comfortable with this and prefer that way of working. The day-to-day work includes both development of new solutions and maintaining existing solutions and making sure that they are optimized to the needs of our clients. It is also a natural part of our work to find a good balance regarding Quality, Delivery and Cost (QDC) so that we can deliver high-quality code within the deadlines of various projects.

 

We believe you:

  • Have a technical education within computer science, software engineering and/or telecom.
  • Have two to three years of experience in frontend development using React and have experience of developing software for the AWS cloud platform
  • Speak fluent English and basic Swedish

Furthermore we believe you love to work together with others in a team. You understand the importance of being open and transparent and respectful to others. You think it is crucial to contribute to a blameless environment where everyone feels safe to make changes. Where people are comfortable to voice their opinions. Where it is safe to make mistakes. Where we share knowledge and help each other to achieve our common goals.

You see the importance as a developer to stay close to the customer. To learn their pains and gains and what they aspire to achieve and use that knowledge to build great products.

You know the importance of writing code that is readable, understandable and testable to establish a foundation for continuous deployment in order to establish a safe and effective way for the whole team to contribute to the entire codebase without being experts.

You value Agile principles and apply them in your daily work.

 

What Icomera offers you:

  • An excellent team-focused environment
  • An opportunity to be a part of a truly innovative and fast-growing company
  • A chance to make your mark on the future technology for public transport
  • Flexible, fun and varied schedule
  • Company benefits based on collective agreement and health care contribution
  • At Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies in Europe and North America

 

More about the position and how to apply:

Due to summer holidays in Sweden our response to your application will take longer than usual, but feel free to send in your application today and enjoy the summer!

This is a full time position based at our Headquarters in Gothenburg at Odinsgatan 28. We are primarily working from home at the moment due to the Covid-19 restrictions. We will be reviewing applicants ongoing and the position might be filled before the last application date. Icomera welcomes candidates from all backgrounds and we value a diverse and inclusive work environment.

For general questions about this position please contact HR Business Partner Shikar Karim at shikar.karim@icomera.com

To apply, send your CV in PDF format to recruitment@icomera.com and write “Frontend Developer Gothenburg” in the subject box. Cover letter is not necessary. Last day to apply is 2021-09-30.

Apply today and join our team!

 

Searchwords: frontend, frontend development, React, Javascript, Typescript, Software development, utvecklare

 

Are you a backend developer with a few years of experience and looking for your next big challenge? Do you want to focus on backend development using Python? Do you want to work in a market-leading Swedish company?

We are now looking for a developer to be a part of our growing Software Solutions team!

 

Responsibilities:

As a backend developer you will work in one of our agile teams developing management tools that are part of our cloud based wireless broadband connectivity platform. Your focus will be on the backend part of the application even though your team also works with frontend development and are responsible for the full delivery of customer value when building features. By that you also have the possibility to do frontend development as well.

The tool set today is a mix of different languages and frameworks. For example, Ruby on Rails, Flask, Python and React. However, our backend language for new development will be Python and thus the language you should prefer. Most of the management tools handle big data sets related to mobile connectivity. You will therefore work with data storage and data aggregation as part of your backend development. Important factors that need to be considered when designing and developing our tools are scalability in terms of data traffic and users. We should be able to handle large data sets and still maintain a good user experience. We also build software for easy deployment and easy monitoring when in operation. In other words, Continuous Deployment should be on top of your mind.

We organize our work in an independent way and we are all responsible for creating and performing unit-testing and functional testing of our own code. You should take pride in writing code that is readable, understandable and testable. As we are working according to the agile methodology we expect you to be comfortable with this and prefer that way of working. The day-to-day work includes both development of new solutions and maintaining existing solutions and making sure that they are optimized to the needs of our clients. It is also a natural part of our work to find a good balance regarding Quality, Delivery and Cost (QDC) so that we can deliver high-quality code within the deadlines of various projects.

 

We believe you:

  • Have a technical education within computer science, software engineering and/or telecom
  • Have two/three years of experience in backend development using Python and have experience of developing software for the AWS cloud platform
  • Speak fluent English and basic Swedish

 

Furthermore we believe you love to work together with others in a team. You understand the importance of being open and transparent and respectful to others. You think it is crucial to contribute to a blameless environment where everyone feels safe to make changes. Where people are comfortable to voice their opinions. Where it is safe to make mistakes. Where we share knowledge and help each other to achieve our common goals.

You see the importance as a developer to stay close to the customer. To learn their pains and gains and what they aspire to achieve and use that knowledge to build great products.

You know the importance of writing code that is readable, understandable and testable to establish a foundation for continuous deployment. By doing so we can together establish a safe and effective way for the whole team to contribute to the entire codebase without being experts.

You value Agile principles and apply them in your daily work.

 

What Icomera offers you:

  • An excellent team-focused environment
  • An opportunity to be a part of a truly innovative and fast-growing company
  • A chance to make your mark on the future technology for public transport
  • Flexible, fun and varied schedule
  • Company benefits based on collective agreement and health care contribution
  • At Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies in Europe and North America

 

More about the position and how to apply:

Due to summer holidays in Sweden our response to your application will take longer than usual, but feel free to send in your application today and enjoy the summer!

This is a full time position based at our Headquarters in Gothenburg at Odinsgatan 28. We are primarily working from home at the moment due to the Covid-19 restrictions. We will be reviewing applicants ongoing and the position might be filled before the last application date. Icomera welcomes candidates from all backgrounds and we value a diverse and inclusive work environment.

For general questions about this position please contact HR Business Partner Shikar Karim at shikar.karim@icomera.com.

To apply, send your CV in PDF format to recruitment@icomera.com and write “Backend Developer Gothenburg” in the subject box. Cover letter is not necessary. Last day to apply is 2021-09-30.

Apply today and join our team!

 

Searchwords: backend, backend development, Python, Flask, RabbitMQ, Cassandra, Kubernetes, Docker, Software development, utvecklare, AWS, Elastic Cloud, MySQL, Postgres, Redis

 

Are you an embedded developer with a few years of experience and looking for your next big challenge? Do you want to write code that runs on hardware that your company develops? Do you want to work in a Swedish company that is the market leader in its industry?

We are now looking for a developer to be a part of our growing embedded team!

 

Responsibilities:

As an embedded developer you will be working in one of our agile teams developing the software that runs on our own hardware. The software running on the routers and other products are truly at the core of what we do at Icomera and you will be an important part of that.

You will work mostly in C/C++ but will also be exposed to other languages such as Python and Rust. We use Git for version control and the commonly used database is SQLite3. There are also some Shell scripts and we usually run on a Linux environment (Debian/Ubuntu).

We organize our work in an independent way and we are all responsible for creating and performing unit-testing and functional testing of our own code. You should take pride in writing code that is readable, understandable and testable. As we are working according to the agile methodology we expect you to be comfortable with this and prefer that way of working. The day-to-day work includes both development of new solutions and maintaining existing solutions and making sure that they are optimized to the needs of our clients. It is also a natural part of our work to find a good balance regarding Quality, Delivery and Cost (QDC) so that we can deliver high-quality code within the deadlines of various projects.

 

We believe you:

  • Have a technical education within computer science, software engineering and/or telecom
  • Have worked at least 3 years with embedded development in C/C++
  • Are a team player that sees the strengths in working together as a tight team
  • Speak fluent English and basic Swedish

As a person you are humble, keep a transparent and open dialogue with your colleagues and leader. You support them whenever they need it, reviewing their code or just acting as a sounding board. In a similar way, they will support you!

As the area of software development continues to develop we expect you to be a lifelong learner and open for learning new things and sharing your knowledge with your colleagues. You should also be open for cooperation with other internal departments such as Hardware Development, IT Operations and Product Management.

 

What Icomera offers you:

  • An excellent team-focused environment
  • An opportunity to be a part of a truly innovative and fast-growing company
  • A chance to make your mark on the future technology for public transport
  • Flexible, fun and varied schedule
  • Company benefits based on collective agreement and health care contribution
  • At Icomera, you will get a chance to work on products that are visible by many users worldwide, including passengers for some of the largest train and bus companies in Europe and North America

 

More about the position and how to apply:

Due to summer holidays in Sweden our response to your application will take longer than usual, but feel free to send in your application today and enjoy the summer!

This is a full time position based at our Headquarters in Gothenburg at Odinsgatan 28. We are primarily working from home at the moment due to the Covid-19 restrictions. We will be reviewing applicants ongoing and the position might be filled before the last application date. Icomera welcomes candidates from all backgrounds and we value a diverse and inclusive work environment.

For general questions about this position please contact HR Business Partner Shikar Karim at shikar.karim@icomera.com

To apply, send your CV in PDF format to recruitment@icomera.com and write “Embedded Developer Gothenburg” in the subject box. Cover letter is not necessary. Last day to apply is 2021-09-30.

Apply today and join our team!

 

Searchwords: embedded, embedded development, C/C++, Bash, Software development, utvecklare, C++ utvecklare, embedded utvecklare.

We are always looking for the best talent. Icomera is headquartered in Gothenburg, Sweden, with main offices in the United Kingdom, Germany, France, Italy, the United States, and Canada. We are happy to accept applications from anyone who already has the right to work in these countries (for example, EU citizenship).

Please send your CV and covering letter to recruitment@icomera.com.

We only engage in direct recruitment; calls or CVs received via recruitment agencies will not be accepted.