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    The Role of Safety and Security in Public Transport

    The move the public transportation industry is making towards digitalization undoubtedly offers a vast range of benefits; however, greater connectivity also increases the ‘attack surface’ (i.e. the number of potential entry points) that malicious actors can target. Traditionally, the principal concern in maintaining safety and security within the public transportation industry has focused on protecting...

    Transport for Wales Launches New On-Train Wi-Fi Portal With Real-Time Service Information

    Transport for Wales (TfW) has launched a new on-train Wi-Fi portal, developed by Icomera subsidiary GoMedia, which features real-time information and the opportunity for passengers to submit in-journey feedback. The portal uses industry-leading data sources and GPS mapping to provide expected arrival and departure times, relevant platform numbers, onward travel options, and much more. The...

    Experience the Magic of Onboard Entertainment

    It’s amazing to think how much more enjoyable travelling by public transport today can be than it was but a decade or so ago… In yesteryear, passengers might have sat idly twiddling their thumbs on a long-distance coach journey, wishing they could drown out the world as the couple sitting opposite on the bus bickered,...

    Real-Time Passenger Feedback Improving Operational Performance

    When discussing the many benefits of passenger feedback solutions, it can be tempting to focus on the longer-term advantages that tracking customer sentiment can provide. Indeed, these should never be overlooked; an operator can utilise feedback data to measure satisfaction levels over time, better understand why their passengers feel the way they do, and action...

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